ITIL
das IT-Servicemanagement Framework
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| 015 | |a GFR-DNB-04,N37,0045 | ||
| 020 | |a 3-540-37950-9 | ||
| 020 | |a 978-3-540-37950-8 | ||
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| 100 | 1 | |a Köhler |D Peter Thomas | |
| 245 | 1 | 0 | |a ITIL |b das IT-Servicemanagement Framework |c Peter T. Köhler |
| 250 | |a 2. überarb. Aufl. | ||
| 264 | 1 | |a Berlin |b Springer |c 2007 | |
| 300 | |a 396 S. |b Ill. | ||
| 650 | 7 | |a IT infrastructure library |2 idsbb | |
| 650 | 7 | |a Informationstechnik |x Management |2 idszbz | |
| 650 | 7 | |a Management |2 idszbz | |
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| 950 | |B IDSBB |P 100 |E 1- |a Köhler |D Peter Thomas | ||
| 950 | |B NEBIS |P 700 |E 1- |a Köhler |D Peter T. | ||
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