Business process improvement
the breakthrough strategy for total quality, productivity, and competitiveness
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| 008 | 130818s1991 xxu|||||||||| 00 |eng d | ||
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| 100 | 1 | |a Harrington |D H. James |0 (IDREF)029978327 |4 cre | |
| 245 | 1 | 0 | |a Business process improvement |b the breakthrough strategy for total quality, productivity, and competitiveness |c H. J. Harrington |
| 264 | 1 | |a New York |a St. Louis [etc.] |b McGraw-Hill |c [1991] | |
| 264 | 4 | |c © 1991 | |
| 300 | |a XIII, 274 p. |b ill. |c 24 cm | ||
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