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003 CHVBK
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008 130818s2007 xxu----- ---- 00 --eng|-
010 |a  2006020850 
015 |a GBA6-78446  |2 bnb 
020 |a 0-470-04746-1  |q cloth 
020 |a 978-0-470-04746-0  |q cloth 
035 |a (IDSSG)000825038 
035 |a (NEBIS)005336344 
035 |a (LIBIB)000284181 
035 |a (RERO)R004406613 
035 |a (OCoLC)70175010- 
040 |a DLC  |b ger  |d SzZuIDS FHS  |e kids 
050 |a HD62.17  |b .S65 2007 
072 7 |a s1se  |2 rero 
082 0 |a 658.5/1  |2 22 
091 |a DE0016888F24476C0C13BC12572B300290B03 
100 1 |a Smith  |D Ralph F. 
245 1 0 |a Business process management and the balanced scorecard  |b using processes as strategic drivers  |c Ralph F. Smith 
264 1 |a Hoboken  |b John Wiley & Sons  |c 2007 
300 |a X, 227 p.  |b Ill. 
504 |a Includes index. 
505 0 |a A world of change -- How process can drive strategy -- The strategic process -- Strategy maps -- Balanced scorecard and strategic initiatives -- Conclusions. 
520 3 |a "Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes." "Using a "how to" approach with multiple real world examples, industry expert and author Ralph Smith helps readers identify and target the fundamental processes that drive and detract from the strategic performance of their companies." "Business Process Management and the Balanced Scorecard is designed for organizations that have either implemented or are considering the implementation of Balanced Scorecard or Six Sigma performance management systems. Packed with common sense ideas and implementation tips, this book represents a breakthrough in the way operational performance and strategic progress are managed. Business Process Management and the Balanced Scorecard exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance."--BOOK JACKET. 
650 7 |a Prozessmanagement  |0 (DE-588)4353072-2  |2 gnd 
650 7 |a Performance Management  |0 (DE-588)7730862-1  |2 gnd 
650 7 |a Strategie  |0 (DE-588)4057952-9  |2 gnd 
650 7 |a Balanced Scorecard  |0 (DE-588)4568727-4  |2 gnd 
650 0 |a Benchmarking (Management) 
650 7 |a GESCHÄFTSPROZESSE (UNTERNEHMENSFÜHRUNG)  |x ger  |0 (ETHUDK)000060353  |2 ethudk 
650 7 |a GESCHÄFTSPROZESSMANAGEMENT, GPM  |x ger  |0 (ETHUDK)000060399  |2 ethudk 
650 7 |a KENNZAHLENSYSTEME + BALANCED SCORECARD (BETRIEBSWIRTSCHAFT)  |x ger  |0 (ETHUDK)000060596  |2 ethudk 
650 7 |a STRATEGISCHE PLANUNG  |x ger  |0 (ETHUDK)000060151  |2 ethudk 
650 7 |a STRATEGISCHE UNTERNEHMENSFÜHRUNG  |x ger  |0 (ETHUDK)000042954  |2 ethudk 
650 0 |a Workflow  |x Management 
650 0 |a Performance  |x Management 
650 0 |a Strategic planning 
650 7 |a Planification stratégique  |0 (RERO)A021024708  |2 rero 
650 7 |a processus  |0 (RERO)A010136169  |2 rerovoc 
650 7 |a Gestion d'entreprise  |0 (RERO)A021001491  |2 rero 
650 7 |a tableau de bord (entreprise)  |0 (RERO)A010155836  |2 rerovoc 
650 7 |a Entreprises  |0 (RERO)A021008672  |2 rero 
690 7 |B u  |a Drive strategy ; Driver circuit ; Preface ; Strategy ; Balanced Scorecard ; Strategy initiative  |2 ids J1 
690 7 |B u  |a Strategic Process  |2 ids J3 
690 7 |B u  |a CHAPTER  |2 ids J5 
691 7 |B u  |a GESCHÄFTSPROZESSE (UNTERNEHMENSFÜHRUNG)  |z ger  |u 65,02.05.1  |2 nebis E1 
691 7 |B u  |a GESCHÄFTSPROZESSMANAGEMENT, GPM  |z ger  |u 65,02.05.11  |2 nebis E1 
691 7 |B u  |a KENNZAHLENSYSTEME + BALANCED SCORECARD (BETRIEBSWIRTSCHAFT)  |z ger  |u 65,01.3.012.1  |2 nebis E1 
691 7 |B u  |a STRATEGISCHE PLANUNG  |z ger  |u 65,03.02.02.07  |2 nebis E1 
691 7 |B u  |a STRATEGISCHE UNTERNEHMENSFÜHRUNG  |z ger  |u 65,02.04.02  |2 nebis E1 
691 7 |B u  |a BUSINESS PROCESSES (BUSINESS MANAGEMENT)  |z eng  |u 65,02.05.1  |2 nebis E1 
691 7 |B u  |a PROCESSUS COMMERCIAUX (GESTION D'ENTREPRISE)  |z fre  |u 65,02.05.1  |2 nebis E1 
691 7 |B u  |a BUSINESS PROCESS MANAGEMENT  |z eng  |u 65,02.05.11  |2 nebis E1 
691 7 |B u  |a GESTION DES PROCESSUS MÉTIERS  |z fre  |u 65,02.05.11  |2 nebis E1 
691 7 |B u  |a INDICATOR SYSTEMS + BALANCED SCORECARD (BUSINESS ECONOMICS)  |z eng  |u 65,01.3.012.1  |2 nebis E1 
691 7 |B u  |a SYSTÈMES D'INDICATEURS + TABLEAU DE BORD PROSPECTIF (ÉCONOMIE D'ENTREPRISE)  |z fre  |u 65,01.3.012.1  |2 nebis E1 
691 7 |B u  |a STRATEGIC PLANNING  |z eng  |u 65,03.02.02.07  |2 nebis E1 
691 7 |B u  |a PLANIFICATION STRATÉGIQUE  |z fre  |u 65,03.02.02.07  |2 nebis E1 
691 7 |B u  |a STRATEGIC MANAGEMENT  |z eng  |u 65,02.04.02  |2 nebis E1 
691 7 |B u  |a GESTION STRATÉGIQUE  |z fre  |u 65,02.04.02  |2 nebis E1 
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691 7 |B u  |u QP 340  |a Geschäftsprozessmanagement  |2 libib XF 
691 7 |B u  |u QP 360  |a Balanced Scorecard  |2 libib XF 
856 4 |u http://catdir.loc.gov/catdir/toc/ecip0616/2006020850.html 
856 4 |u http://catdir.loc.gov/catdir/enhancements/fy0741/2006020850-b.html 
856 4 |u http://catdir.loc.gov/catdir/enhancements/fy0741/2006020850-d.html 
856 4 |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=015478013&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA 
898 |a BK020000  |b XK020000  |c XK020000 
909 7 |a E40-20080122  |2 nebis EN 
912 7 |a 171  |2 E01-20070903 
912 7 |a bw  |2 FL 
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950 |B IDSSG  |P 100  |E 1-  |a Smith  |D Ralph F. 
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950 |B NEBIS  |P 700  |E 1-  |a Smith  |D Ralph F. 
950 |B LIBIB  |P 700  |E 1-  |a Smith  |D Ralph F. 
950 |B LIBIB  |P 856  |E --  |u https://doc1.bibliothek.li/aag/FLMF017995.pdf  |z Inhaltsverzeichnis (pdf)  |3 Inhaltsverzeichnis 
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986 |a SWISSBIB  |b 277902053 

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