cam a22 2 4500 317106309 CHVBK 20201009031808.0 cr nn|008mamaa 140319s2014 xxu-----s---- 0 0-eng-d 978-1-4614-9981-7 print 978-1-4614-9982-4 eISBN 10.1007/978-1-4614-9982-4 doi (OCoLC)885224035 (IDSSG)000655364 Springer ger SzZuIDS HSG kids JF1315.2-2112 JF20-2112 POL017000 bisacsh 351 23 CH001418B68A8D09D4452C1257F070070152C iCapture Measuring E-government Efficiency The Opinions of Public Administrators and Other Stakeholders edited by Manuel Pedro Rodríguez-Bolívar New York, NY Springer New York 2014 Online-Ressource Text txt rdacontent/ger Computermedien c rdamedia/ger Online-Ressource cr rdacarrier/ger Public Administration and Information Technology 5 E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as topolicy-makers and stakeholders. Economics Rodríguez-Bolívar Manuel Pedro https://doi.org/10.1007/978-1-4614-9982-4 Volltext für Angehörige der Universität St. Gallen / FHS St. Gallen BK020053 XK020053 XK020000 noalma ids I IDSSG HSG HSG ONL HONL000655364 IDSSG HFHS HFHS ONL HONL000655364 IDSSG 490 0- Public Administration and Information Technology 5 IDSSG 700 1- Rodríguez-Bolívar Manuel Pedro IDSSG 856 4- https://doi.org/10.1007/978-1-4614-9982-4 Volltext für Angehörige der Universität St. Gallen / FHS St. Gallen SWISSBIB 317106309