cam a22 2 4500 317106767 CHVBK 20201008213310.0 cr nn|008mamaa 140207s2014 xx -----s---- 0 0-eng-d 978-3-319-03975-6 print 978-3-319-03976-3 eISBN 10.1007/978-3-319-03976-3 doi (OCoLC)876170326 (IDSSG)000655410 Springer ger SzZuIDS HSG kids HD28-70 BUS041000 bisacsh 658.4092 23 CH00121EDB53237D1104BC1257F0700701BD6 iCapture Solution Business Building a Platform for Organic Growth by Kaj Storbacka, Risto Pennanen Cham Springer International Publishing 2014 Online-Ressource Text txt rdacontent/ger Computermedien c rdamedia/ger Online-Ressource cr rdacarrier/ger Management for Professionals Success in solution business starts by accepting that solution business is a separate business model, not simply another product category or an extension of the existing product business. This book identifies the business model areas that firms need to focus on when transforming into solution business. It further organizes these areas into three sets of capabilities and practices: commercialization, industrialization, and solution platforms. Commercialization refers to a firm's ability to understand customers' value-creating processes and to create solutions that enable improved value creation for customers. It also refers to a firm's ability to sell the solutions and to receive compensation based on customers' value-in-use. Industrialization refers to a firm's ability to standardize the solution in order to create repeatability and scalability. To support repeatability, firms need to develop common processes so that the solutions can be efficiently replicated across regions and time. A solution platform creates the necessary support for an effective solution-business process. The platform consists of subsets of capabilities related to strategic management, management systems, infrastructure support, and human resources. Solution Business:Building a Platform for Organic Growth is the first book to take a comprehensive view of success in solution business, and its relevance therefore extends to all functions of firms wanting to become solution providers. It offers advice for strategy planning, business development, research and development, marketing, sales, supply chain management, operations, finance, planning and control, legal matters, and human resources management. The book is also relevant on many managerial levels. For top management, it provides the agenda for transformation. For functional heads, it illustrates the capabilities that each function needs to develop. For business-unit heads, it shows the areas prone to conflict during t... Economics Business planning Storbacka Kaj Pennanen Risto https://doi.org/10.1007/978-3-319-03976-3 Volltext für Angehörige der Universität St. Gallen / FHS St. Gallen BK020053 XK020053 XK020000 noalma ids I IDSSG HSG HSG ONL HONL000655410 IDSSG HFHS HFHS ONL HONL000655410 IDSSG 490 0- Management for Professionals IDSSG 700 1- Storbacka Kaj IDSSG 700 1- Pennanen Risto IDSSG 856 4- https://doi.org/10.1007/978-3-319-03976-3 Volltext für Angehörige der Universität St. Gallen / FHS St. Gallen