cam a22 4500 317120166 CHVBK 20201005195414.0 140623s2013 xxu||||| |||| 00 |eng d 978-0-8389-5908-4 (RERO)R007775012 RERO geheg- s1bt rero McNeal Michele L. (RERO)A024454535 cre Streamlining information services using chatbots Michele L. McNeal and David Newyear Chicago ALA TechSource 2013 47 p. txt rdacontent n rdamedia nc rdacarrier Library technology reports vol. 49, no. 8 Services de renseignements (RERO)A021019020 rero Bibliothèques (RERO)A021065132 rero Chat (Internet) (RERO)A021066575 rero Newyear David (RERO)A024454537 Library technology reports : a service to provide information on library systems, equipment, and supplies to the library profession 49, 8 (RERO)000062826 BK020000 XK020000 XK020000 RERO RE61098 RE61098 RE610980001 025.52 MCN RERO 100 1- McNeal Michele L. (RERO)A024454535 cre RERO 490 1- Library technology reports vol. 49, no. 8 RERO 700 1- Newyear David (RERO)A024454537 RERO 830 -- Library technology reports : a service to provide information on library systems, equipment, and supplies to the library profession 49, 8 (RERO)000062826 SWISSBIB 317120166