caa a22 7 4500 340293934 CHVBK 20190327115558.0 151029s1999 xx -----|---- 000 0-ger-d (OCoLC)880600050 (IDSSG)000738960 HIGW ger kids Maclaran Pauline Managing service quality for competitive advantage in small engineering firms Pauline Maclaran, Pauric McGowan 1999 Text txt rdacontent/ger ohne Hilfsmittel zu benutzen n rdamedia/ger Band nc rdacarrier/ger u 614 Absatz und Vertrieb idssg HC McGowan Pauric International journal of entrepreneurial behaviour & research 2/1999, Vol.5, S. 35-47 IDSSG 100 1- Maclaran Pauline IDSSG 700 1- McGowan Pauric IDSSG 773 -A International journal of entrepreneurial behaviour & research 2/1999, Vol.5, S. 35-47 BK010000 XK010000 XK010000 IDSSG HKMU HKMU KMU P 56