The loyalty effect
the hidden force behind growth, profits, and lasting value
| LEADER | cam a22 7 4500 | ||
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| 001 | 340352299 | ||
| 003 | CHVBK | ||
| 005 | 20190327115740.0 | ||
| 008 | 151029s1996 xx -----|---- 000 0-ger-d | ||
| 020 | |a 1-57851-687-0 | ||
| 035 | |a (OCoLC)880409111 | ||
| 035 | |a (IDSSG)000745674 | ||
| 040 | |a HIGW |b ger |e kids | ||
| 100 | 1 | |a Reichheld |D Frederick F. | |
| 245 | 1 | 4 | |a The loyalty effect |b the hidden force behind growth, profits, and lasting value |c Frederick F. Reichheld |
| 264 | 1 | |a Boston |b Harvard Business School Press |c 1996 | |
| 300 | |a 323 S., Ill., Literaturverz.: S.311-314 | ||
| 336 | |a Text |b txt |2 rdacontent/ger | ||
| 337 | |a ohne Hilfsmittel zu benutzen |b n |2 rdamedia/ger | ||
| 338 | |a Band |b nc |2 rdacarrier/ger | ||
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| 690 | 7 | |B u |u 2.1 |a Kunde / Konsument |2 idssg H3 | |
| 690 | 7 | |B u |u 9.1312 |a Unternehmensbewertung |2 idssg H3 | |
| 690 | 7 | |B u |u 9.136 |a Unternehmenskultur |2 idssg H3 | |
| 690 | 7 | |B u |u 9.228 |a Personalentwicklung / Personalausbildung |2 idssg H3 | |
| 690 | 7 | |B u |u 9.233 |a Organisationsentwicklung |2 idssg H3 | |
| 690 | 7 | |B u |u 650.1 |a Unternehmungsziele, Unternehmungspolitik (Risikopolitik) |2 idssg HC | |
| 950 | |B IDSSG |P 100 |E 1- |a Reichheld |D Frederick F. | ||
| 986 | |a SWISSBIB |b 035440724 | ||
| 898 | |a BK020000 |b XK020000 |c XK020000 | ||
| 949 | |B IDSSG |F HKMU |b HKMU |c KMU |j B 3676 | ||
| 949 | |B IDSSG |F HIVW |b HIVW |c IVW |j ALLG : 11153 | ||