Customer Relationship Management Systems
ROI and Results Measurement
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| 008 | 040326s1998 xx ----- ---- 00 --ger-d | ||
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| 040 | |a IWI |b ger |e kids | ||
| 100 | 1 | |a Petersen |D Glen S. | |
| 245 | 1 | 0 | |a Customer Relationship Management Systems |b ROI and Results Measurement |c Glen S. Petersen |
| 264 | 1 | |a Downers Grove |b Strategic Sales Performance, Inc. |c 1998 | |
| 300 | |a 161 S. |b Ill. | ||
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