cam a22 7 4500 340430257 CHVBK 20190327120025.0 040326s1998 xx ----- ---- 00 --ger-d 0-9669351-0-1 (OCoLC)732598315 (IDSSG)000754355 IWI ger kids Petersen Glen S. Customer Relationship Management Systems ROI and Results Measurement Glen S. Petersen Downers Grove Strategic Sales Performance, Inc. 1998 161 S. Ill. Text txt rdacontent/ger ohne Hilfsmittel zu benutzen n rdamedia/ger Band nc rdacarrier/ger u Pb100 Marketing idssg HM IDSSG 100 1- Petersen Glen S. BK020000 XK020000 XK020000 IDSSG HIWI HIWI IWI_N F-1694