caa a22 4500 37889207X CHVBK 20180305123457.0 cr unu---uuuuu 161128e20041201xx s 000 0 eng 10.1515/comm.2004.29.4.467 doi (NATIONALLICENCE)gruyter-10.1515/comm.2004.29.4.467 Götzenbrucker Gerit Social.networkswork: Case studies into the importance of computer-supported social networks in a mobile phone company [Elektronische Daten] [Gerit Götzenbrucker] Organizational innovation depends heavily on whether or not communication processes are regulated. Furthermore, social networks represent content-based connectivity of actors in opposition to formal organization. Communication technologies such as e-mail make it possible to continuously maintain the establishment and preserve social networks. Enhancing cooperation in team working processes are the benefits of social networks in dynamic organizations. This article reports on four case studies which focused on teamwork and the structural analysis of e-mail as a communication technology in a mobile phone company. The case studies reveal the impact of computer supported social networks which became mainly apparent through changes in personal communication styles and the establishment of alternative hierarchies in electronic environments. © Walter de Gruyter Sociolinguistics nationallicence Gender studies nationallicence Social theory nationallicence Computer Supported Communication Networks (CSCN) nationallicence Computer Supported Social Networks (CSSN) nationallicence Computer Supported Collaborative Work (CSCW) nationallicence organizational communication nationallicence E-mail communication nationallicence diffusion research nationallicence technology assessment nationallicence Communications Walter de Gruyter 29/4(2004-12-01), 467-494 0341-2059 29:4<467 2004 29 comm https://doi.org/10.1515/comm.2004.29.4.467 text/html Onlinezugriff via DOI 1 research article jats NATIONALLICENCE 856 40 https://doi.org/10.1515/comm.2004.29.4.467 text/html Onlinezugriff via DOI NATIONALLICENCE 100 1- Götzenbrucker Gerit NATIONALLICENCE 773 0- Communications Walter de Gruyter 29/4(2004-12-01), 467-494 0341-2059 29:4<467 2004 29 comm CC0 http://creativecommons.org/publicdomain/zero/1.0 nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-gruyter