caa a22 4500 397524242 CHVBK 20180308164640.0 cr unu---uuuuu 161202e199501 xx s 000 0 eng 10.1093/oxfordjournals.jpart.a037240 doi (NATIONALLICENCE)oxford-10.1093/oxfordjournals.jpart.a037240 Robertson Peter J. University of Southern California Involvement in Boundary-Spanning Activity: Mitigating the Relationship between Work Setting and Behavior [Elektronische Daten] [Peter J. Robertson] While behavior is influenced to a large extent by the situation in which it occurs, it is argued that consequences of engaging in boundary-spanning activity are likely to diminish the impact of the internal work setting on boundary spanners' work behavior. To assess this premise, four hypotheses are proposed regarding the mitigating effects of boundary-spanning activity on the relationship between three work setting features and a set of behaviors. Findings indicate that this relationship is weaker among spanners than among other organizational members for one of the three work-setting variables. In addition, the mitigating effects increase as the amount of boundary activity increases. These results appear limited to in-person boundary activity, as opposed to boundary interactions over the phone, and the location of the boundary activity does not appear to be a relevant factor. Implications for managers and for scholars are discussed. © 1995 by The Journal of Public Administration Research and Theory, Inc. ARTICLES nationallicence Journal of Public Administration Research and Theory Oxford University Press 5/1(1995-01), 73-98 1053-1858 5:1<73 1995 5 jopart https://doi.org/10.1093/oxfordjournals.jpart.a037240 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1093/oxfordjournals.jpart.a037240 text/html Onlinezugriff via DOI NATIONALLICENCE 100 1- Robertson Peter J. University of Southern California NATIONALLICENCE 773 0- Journal of Public Administration Research and Theory Oxford University Press 5/1(1995-01), 73-98 1053-1858 5:1<73 1995 5 jopart Metadata rights reserved CC BY-NC-4.0 http://creativecommons.org/licenses/by-nc/4.0 nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-oxford