caa a22 4500 445359617 CHVBK 20180317142911.0 cr unu---uuuuu 170323e20110301xx s 000 0 eng 10.1007/s10100-009-0131-1 doi (NATIONALLICENCE)springer-10.1007/s10100-009-0131-1 Measuring air routes performance using a fractional network data envelopment analysis model [Elektronische Daten] [Ming-Miin Yu, Po-Chi Chen] This paper aims to propose a unified framework of data envelopment analysis (DEA) model so as to facilitate legitimate comparisons of performance among the production and service processes as well as overall operations. The fractional measure network DEA (FNDEA) model is constructed by analytically stratifying the structure of an operational network according to the transport service characteristics of air routes. We compare the proposed model with separate multi-stage DEA evaluation results by using an actual data set from the domestic air routes of an airline in Taiwan. The results show that the FNDEA model is significantly different from the separate multi-stage DEA model in magnitude of performance scores. Managerial strategies for the improvement of performance for the airline are also suggested. Springer-Verlag, 2009 Network data envelopment analysis nationallicence Air route nationallicence Fractional measure nationallicence Efficiency and effectiveness nationallicence Yu Ming-Miin Department of Transportation and Navigation Science, National Taiwan Ocean University, Keelung, Taiwan aut Chen Po-Chi Department of International Business, Chung Hua University, Hsinchu, Taiwan aut Central European Journal of Operations Research Springer-Verlag 19/1(2011-03-01), 81-98 1435-246X 19:1<81 2011 19 10100 https://doi.org/10.1007/s10100-009-0131-1 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s10100-009-0131-1 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Yu Ming-Miin Department of Transportation and Navigation Science, National Taiwan Ocean University, Keelung, Taiwan aut NATIONALLICENCE 700 1- Chen Po-Chi Department of International Business, Chung Hua University, Hsinchu, Taiwan aut NATIONALLICENCE 773 0- Central European Journal of Operations Research Springer-Verlag 19/1(2011-03-01), 81-98 1435-246X 19:1<81 2011 19 10100 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer