caa a22 4500 445821698 CHVBK 20180317145246.0 cr unu---uuuuu 170323e20110801xx s 000 0 eng 10.1007/s00779-010-0344-2 doi (NATIONALLICENCE)springer-10.1007/s00779-010-0344-2 Enhancing and evaluating users' social experience with a mobile phone guide applied to cultural heritage [Elektronische Daten] [Youngjung Suh, Choonsung Shin, Woontack Woo, Steven Dow, Blair MacIntyre] We designed and built a mobile phone-based guidance system to support shared group experiences by suggesting the use of an eavesdropping metaphor inspired by Sotto Voce that allows visitors to eavesdrop on each other's audio. Going beyond Sotto Voce, we create a shared experience by synchronizing the audio controls of all people who are eavesdropping on each other. Our contribution is the design of a mobile phone guide for cultural tours that combines a linear tour with in-depth information exploration, GPS-based maps offering group awareness, simple content customization and suggestions, and fluid movement between individual and ad-hoc group touring. The most important contribution is the design of a simple sharing scheme that gives all users in an ad hoc group implicit control over the audio content of everyone currently linked together. We evaluated our approach using data collected from participants, and our results validated the effectiveness and usefulness of our sharing scheme and interface for group experiences. In addition, we gained an understanding of how sharing information during visits to cultural heritage sites by socially related people influences the visiting experience; differing mutual eavesdropping and content control behaviors emerged according to group types (family vs. friends). By enabling groups to share their experience on-site, our system should increase the appeal of mobile phones as electronic tour guides, providing adequate support for shared group experiences. Springer-Verlag London Limited, 2010 Mobile entertainment nationallicence Cultural heritage nationallicence User experience nationallicence User evaluation nationallicence Social interactions nationallicence Suh Youngjung GIST U-VR Lab, 1 Oryong-dong, Buk-gu, 500-712, Gwangju, South Korea aut Shin Choonsung GIST U-VR Lab, 1 Oryong-dong, Buk-gu, 500-712, Gwangju, South Korea aut Woo Woontack GIST U-VR Lab, 1 Oryong-dong, Buk-gu, 500-712, Gwangju, South Korea aut Dow Steven Computer Science Department, Stanford University, Stanford, CA, USA aut MacIntyre Blair School of Interactive Computing, Georgia Institute of Technology, Atlanta, GA, USA aut Personal and Ubiquitous Computing Springer-Verlag 15/6(2011-08-01), 649-665 1617-4909 15:6<649 2011 15 779 https://doi.org/10.1007/s00779-010-0344-2 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s00779-010-0344-2 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Suh Youngjung GIST U-VR Lab, 1 Oryong-dong, Buk-gu, 500-712, Gwangju, South Korea aut NATIONALLICENCE 700 1- Shin Choonsung GIST U-VR Lab, 1 Oryong-dong, Buk-gu, 500-712, Gwangju, South Korea aut NATIONALLICENCE 700 1- Woo Woontack GIST U-VR Lab, 1 Oryong-dong, Buk-gu, 500-712, Gwangju, South Korea aut NATIONALLICENCE 700 1- Dow Steven Computer Science Department, Stanford University, Stanford, CA, USA aut NATIONALLICENCE 700 1- MacIntyre Blair School of Interactive Computing, Georgia Institute of Technology, Atlanta, GA, USA aut NATIONALLICENCE 773 0- Personal and Ubiquitous Computing Springer-Verlag 15/6(2011-08-01), 649-665 1617-4909 15:6<649 2011 15 779 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer