caa a22 4500 445829249 CHVBK 20180317145308.0 cr unu---uuuuu 170323e20110301xx s 000 0 eng 10.1007/s10639-009-9114-z doi (NATIONALLICENCE)springer-10.1007/s10639-009-9114-z E-Learning change management and communication strategies within a HEI in a developing country: Institutional organisational cultural change at the University of the Western Cape [Elektronische Daten] [Juliet Stoltenkamp, Okasute Kasuto] The paper attempts to report on the strides that UWC has achieved in the adoption of eLearning among the campus teaching community, namely the academics from across different faculties, in order to supplement their traditional face-to-face instruction. The qualitative approach was predominantly used. The case study methodology was uniquely applied in this paper because it was used in collaboration with documentary analysis to highlight the achievements and challenges encountered in the adoption and implementation of the existing home-grown Open Source eLearning system. A multi-dimensional non-coercive eLearning implementation approach was used highlighting the various communication and change management strategies that the institution has employed in its endeavours to achieve broad eLearning buy-in within a resistant environment. A generic Instructional Design Model was developed to portray a continuum in the support for a changing organisational culture. The results indicated that the institution has realised a 26% success rate of academics who have managed to have experienced a paradigm shift towards the use of Information Communication Technologies (ICTs) in supplementing their teaching practices. Springer Science+Business Media, LLC, 2009 eLearning nationallicence Learning management system nationallicence eLearning awareness campaign nationallicence Organisational cultural change nationallicence Change management nationallicence Communication strategies nationallicence Stoltenkamp Juliet E-Learning Development and Support Unit, Information and Communication Services, University of the Western Cape, Private Bag x17, Modderdam Road, Bellville, Cape Town, South Africa aut Kasuto Okasute E-Learning Development and Support Unit, Information and Communication Services, University of the Western Cape, Private Bag x17, Modderdam Road, Bellville, Cape Town, South Africa aut Education and Information Technologies Springer US; http://www.springer-ny.com 16/1(2011-03-01), 41-54 1360-2357 16:1<41 2011 16 10639 https://doi.org/10.1007/s10639-009-9114-z text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s10639-009-9114-z text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Stoltenkamp Juliet E-Learning Development and Support Unit, Information and Communication Services, University of the Western Cape, Private Bag x17, Modderdam Road, Bellville, Cape Town, South Africa aut NATIONALLICENCE 700 1- Kasuto Okasute E-Learning Development and Support Unit, Information and Communication Services, University of the Western Cape, Private Bag x17, Modderdam Road, Bellville, Cape Town, South Africa aut NATIONALLICENCE 773 0- Education and Information Technologies Springer US; http://www.springer-ny.com 16/1(2011-03-01), 41-54 1360-2357 16:1<41 2011 16 10639 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer