caa a22 4500 445887389 CHVBK 20180317145603.0 cr unu---uuuuu 170323e20110501xx s 000 0 eng 10.1007/s10726-010-9208-4 doi (NATIONALLICENCE)springer-10.1007/s10726-010-9208-4 A Training Approach for the Transition of Repeatable Collaboration Processes to Practitioners [Elektronische Daten] [Gwendolyn Kolfschoten, Gert-Jan de Vreede, Leah Pietron] This paper presents a training approach to support the deployment of collaboration process support according to the Collaboration Engineering approach. In Collaboration Engineering, practitioners in an organization are trained to facilitate a specific collaborative work practice on a recurring basis. To transfer the complex skill set of a facilitator to support the practitioner in guiding a specific collaboration process design, we propose a detailed training approach based on the logic of Cognitive Load Theory. The training approach focuses on transferring knowledge and skills in the form of thinkLets, i.e. repeatable facilitation techniques. Furthermore, the training contains a process simulation to practice challenges in collaboration support. The training approach was positively evaluated using a questionnaire instrument in a case study. Springer Science+Business Media B.V., 2010 Facilitation nationallicence Collaboration engineering nationallicence Transfer nationallicence Cognitive load theory nationallicence GSS nationallicence Training nationallicence Kolfschoten Gwendolyn Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands aut de Vreede Gert-Jan Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands aut Pietron Leah The Center for Collaboration Science, University of Nebraska at Omaha, Omaha, NE, USA aut Group Decision and Negotiation Springer Netherlands 20/3(2011-05-01), 347-371 0926-2644 20:3<347 2011 20 10726 https://doi.org/10.1007/s10726-010-9208-4 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s10726-010-9208-4 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Kolfschoten Gwendolyn Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands aut NATIONALLICENCE 700 1- de Vreede Gert-Jan Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands aut NATIONALLICENCE 700 1- Pietron Leah The Center for Collaboration Science, University of Nebraska at Omaha, Omaha, NE, USA aut NATIONALLICENCE 773 0- Group Decision and Negotiation Springer Netherlands 20/3(2011-05-01), 347-371 0926-2644 20:3<347 2011 20 10726 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer