caa a22 4500 463178661 CHVBK 20180406164832.0 cr unu---uuuuu 170326e20071101xx s 000 0 eng 10.1007/s10278-007-9063-2 doi (NATIONALLICENCE)springer-10.1007/s10278-007-9063-2 Proactively Monitoring Departmental Clinical IT Systems with an Open Source Availability System [Elektronische Daten] [C. Toland, C. Meenan, M. Warnock, P. Nagy] The goal of all radiology information technology (IT) support organizations is excellent customer service through the availability of critical clinical information services, such as picture archiving communication systems and radiology information systems. Despite these goals, IT support personnel often act like firefighters, reacting to each problem, but unable to prevent or predict other problems. Proactive support is always more desirable than reactive support. Warning signs may exist well before a technical issue becomes system wide or the user is affected. The objective for IT support organizations in health care should be to maximize system uptime by using proactive monitoring systems for failures and to automatically detect failures through systems management tools. We report on the implementation of Nagios, an open source monitoring tool, as an availability management system in a diagnostic imaging department and on customized applications and protocols specific to radiology needs. Society for Imaging Informatics in Medicine, 2007 PACS nationallicence availability monitoring nationallicence Nagios nationallicence open source nationallicence management information systems nationallicence system management nationallicence Toland C. Department of Radiology, University of Maryland Medical Center, 22 S. Greene St, 21201, Baltimore, MD, USA aut Meenan C. Department of Radiology, University of Maryland Medical Center, 22 S. Greene St, 21201, Baltimore, MD, USA aut Warnock M. Department of Radiology, University of Maryland Medical Center, 22 S. Greene St, 21201, Baltimore, MD, USA aut Nagy P. Department of Radiology, University of Maryland Medical Center, 22 S. Greene St, 21201, Baltimore, MD, USA aut Journal of Digital Imaging Springer-Verlag 20(2007-11-01), 119-124 0897-1889 20<119 2007 20 10278 https://doi.org/10.1007/s10278-007-9063-2 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s10278-007-9063-2 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Toland C. Department of Radiology, University of Maryland Medical Center, 22 S. Greene St, 21201, Baltimore, MD, USA aut NATIONALLICENCE 700 1- Meenan C. Department of Radiology, University of Maryland Medical Center, 22 S. Greene St, 21201, Baltimore, MD, USA aut NATIONALLICENCE 700 1- Warnock M. Department of Radiology, University of Maryland Medical Center, 22 S. Greene St, 21201, Baltimore, MD, USA aut NATIONALLICENCE 700 1- Nagy P. Department of Radiology, University of Maryland Medical Center, 22 S. Greene St, 21201, Baltimore, MD, USA aut NATIONALLICENCE 773 0- Journal of Digital Imaging Springer-Verlag 20(2007-11-01), 119-124 0897-1889 20<119 2007 20 10278 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer