caa a22 4500 463197984 CHVBK 20180406164928.0 cr unu---uuuuu 170326e20070601xx s 000 0 eng 10.1007/s10869-007-9040-2 doi (NATIONALLICENCE)springer-10.1007/s10869-007-9040-2 Goomas David Psychology Department, Tarrant County College District, Northeast Campus, Hurst, TX, USA aut Electronic performance self-monitoring and engineered labor standards for "man-up” drivers in a distribution center [Elektronische Daten] [David Goomas] Electronic Performance Monitoring (EPM) represents the future of performance feedback where supervisors can electronically monitor the amount and quality of work an employee is producing and have objective indicators of employee performance immediately available and visible. In this study, immediate performance feedback and self-monitoring was delivered to employees in the warehouse on wireless vehicle-mounted computers. Order picking performance for "man-up” drivers (N=10) was improved by three cases per hour per person in an auto-parts after-market distribution center when an intervention package that included the depiction of goal times and immediate performance feedback on wireless vehicle-mounted computers and a newly developed engineered labor standard (ELS). The implications of these findings and limitations are discussed in terms of operational and ethical issues regarding EPM in large industrial settings. Springer Science+Business, LCC, 2007 electronic performance monitoring nationallicence engineered labor standard nationallicence immediate performance feedback nationallicence proximal goals nationallicence Journal of Business and Psychology Kluwer Academic Publishers-Plenum Publishers; http://www.springer-ny.com 21/4(2007-06-01), 541-558 0889-3268 21:4<541 2007 21 10869 https://doi.org/10.1007/s10869-007-9040-2 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s10869-007-9040-2 text/html Onlinezugriff via DOI NATIONALLICENCE 100 1- Goomas David Psychology Department, Tarrant County College District, Northeast Campus, Hurst, TX, USA aut NATIONALLICENCE 773 0- Journal of Business and Psychology Kluwer Academic Publishers-Plenum Publishers; http://www.springer-ny.com 21/4(2007-06-01), 541-558 0889-3268 21:4<541 2007 21 10869 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer