caa a22 4500 467895783 CHVBK 20180406152803.0 cr unu---uuuuu 170328e20060301xx s 000 0 eng 10.1007/s00146-005-0018-1 doi (NATIONALLICENCE)springer-10.1007/s00146-005-0018-1 User interfaces for communication bridges across the digital divide [Elektronische Daten] [Edwin Blake, William Tucker] Connecting people across the "digital divide” is as much a social effort as a technological one. We are developing a community-centred approach to learn how interaction techniques can compensate for poor communication across the digital divide. We have incorporated the lessons learned regarding social intelligence design in an abstraction and in a device called the SoftBridge. The SoftBridge allows communication to flow from endpoints through adapters, getting converted if necessary, and out to destination endpoints. Field trials are underway with two communities in South Africa: disadvantaged Deaf users and an isolated rural community. Initial lessons learned show that we have to design user interfaces that allow users to understand and cope with delay. We also learned that social concerns are often more important than the technical issues in designing such systems. Springer-Verlag London Limited, 2005 Community-centred nationallicence Digital Divide nationallicence Information Society nationallicence Multi-modal nationallicence User interface nationallicence User-centred design nationallicence Blake Edwin Department of Computer Science, University of Cape Town, 7701, Rondebosch, South Africa aut Tucker William Department of Computer Science, University of the Western Cape UWC, 7535, Bellville, South Africa aut AI & SOCIETY Springer-Verlag 20/2(2006-03-01), 232-242 0951-5666 20:2<232 2006 20 146 https://doi.org/10.1007/s00146-005-0018-1 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s00146-005-0018-1 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Blake Edwin Department of Computer Science, University of Cape Town, 7701, Rondebosch, South Africa aut NATIONALLICENCE 700 1- Tucker William Department of Computer Science, University of the Western Cape UWC, 7535, Bellville, South Africa aut NATIONALLICENCE 773 0- AI & SOCIETY Springer-Verlag 20/2(2006-03-01), 232-242 0951-5666 20:2<232 2006 20 146 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer