caa a22 4500 46789681X CHVBK 20180406152806.0 cr unu---uuuuu 170328e20061201xx s 000 0 eng 10.1007/s11019-006-0003-6 doi (NATIONALLICENCE)springer-10.1007/s11019-006-0003-6 Care as a mutual endeavour: Experiences of a multiple sclerosis patient and her healthcare professionals [Elektronische Daten] [Barth Oeseburg, Tineke Abma] In Dutch healthcare policy patients are seen as informed, autonomous experts and active decision makers with control over their illness and care. Healthcare professionals are expected to operate as providers of information. The purpose of this article is to argue that the consumerist approach of the patient-professional relationship is not a productive way to envision the patient-professional relationship. We argue that an interpretive/deliberative model is a more productive way to envision this relationship, especially in the care for people with a chronic illness. This is illustrated with a case study. It concerns a study of the experiences of a Multiple Sclerosis (MS) patient and healthcare professionals involved in her care. The presented stories show that the participants did not act in line with the roles and responsibilities embodied in the consumerism rhetoric in Dutch healthcare policy. Expectations of patients and healthcare professionals are better met when care is redefined as mutual endeavour in which the caring abilities of healthcare professionals and the vulnerability of chronically ill patients are taken into account. Springer, 2006 chronically ill nationallicence consumerism nationallicence expectations nationallicence multiple sclerosis nationallicence patient-professional relationship nationallicence narratives nationallicence Oeseburg Barth Department of Health Sciences, Northern Centre for Healthcare Research, University Medical Center Groningen, University of Groningen, De Brug 606, 196, 9700, AD, Groningen, The Netherlands aut Abma Tineke Department of Healthcare Ethics and Philosophy, University Maastricht, Maastricht, The Netherlands aut Medicine, Health Care and Philosophy Springer Netherlands 9/3(2006-12-01), 349-357 1386-7423 9:3<349 2006 9 11019 https://doi.org/10.1007/s11019-006-0003-6 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s11019-006-0003-6 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Oeseburg Barth Department of Health Sciences, Northern Centre for Healthcare Research, University Medical Center Groningen, University of Groningen, De Brug 606, 196, 9700, AD, Groningen, The Netherlands aut NATIONALLICENCE 700 1- Abma Tineke Department of Healthcare Ethics and Philosophy, University Maastricht, Maastricht, The Netherlands aut NATIONALLICENCE 773 0- Medicine, Health Care and Philosophy Springer Netherlands 9/3(2006-12-01), 349-357 1386-7423 9:3<349 2006 9 11019 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer