caa a22 4500 469067152 CHVBK 20180323132911.0 cr unu---uuuuu 170328e19920101xx s 000 0 eng 10.1007/BF00994080 doi (NATIONALLICENCE)springer-10.1007/BF00994080 Hornik Jacob Tel Aviv University, Israel aut Effects of physical contact on customers' shopping time and behavior [Elektronische Daten] [Jacob Hornik] Touch is considered an important factor in various social situations. The present results show that touching customers in the store increased their shopping time, their evaluation of the store and also the amount of shopping. The findings suggest that interpersonal touch can be an important aid to salespeople and servers. Kluwer Academic Publishers, 1992 Interpersonal touch nationallicence Physical contact nationallicence Marketing Letters Kluwer Academic Publishers 3/1(1992-01-01), 49-55 0923-0645 3:1<49 1992 3 11002 https://doi.org/10.1007/BF00994080 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/BF00994080 text/html Onlinezugriff via DOI NATIONALLICENCE 100 1- Hornik Jacob Tel Aviv University, Israel aut NATIONALLICENCE 773 0- Marketing Letters Kluwer Academic Publishers 3/1(1992-01-01), 49-55 0923-0645 3:1<49 1992 3 11002 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer