caa a22 4500 475778480 CHVBK 20180406123637.0 cr unu---uuuuu 170329e20001001xx s 000 0 eng 10.1023/A:1008178217369 doi (NATIONALLICENCE)springer-10.1023/A:1008178217369 Nissen Mark Systems Management Department, Naval Postgraduate School, 93943-5000, Monterey, CA aut An Intelligent Tool for Process Redesign: Manufacturing Supply-Chain Applications [Elektronische Daten] [Mark Nissen] Manufacturing enterprises face intensive competitive pressures, and many firms are forced to redesign processes just to stay even with the competition. But process redesign is an expensive, time-consuming, and labor-intensive activity, and first-generation computer-based tools are inadequate for redesign today. Alternatively, knowledge-based systems and intelligent tools have the ability to address the key intellectual activities required for effective process redesign. The research described in this article addresses an intelligent redesign tool called KOPeR. The article describes the KOPeR design and implementation and highlights its use and mechanics in the context of a manufacturing supply-chain example. It then turns to application of KOPeR as a redesign tool in the field, through an "industrial-strength” reengineering engagement, to redesign major supply-chain processes. The field results reveal insights into the use, utility, and potential of this tool in procurement, manufacturing, and beyond. The article closes with a number of promising future directions for related research. Kluwer Academic Publishers, 2000 artificial intelligence nationallicence intelligent systems nationallicence manufacturing nationallicence reengineering nationallicence supply-chain management nationallicence International Journal of Flexible Manufacturing Systems Kluwer Academic Publishers 12/4(2000-10-01), 321-339 0920-6299 12:4<321 2000 12 10696 https://doi.org/10.1023/A:1008178217369 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1023/A:1008178217369 text/html Onlinezugriff via DOI NATIONALLICENCE 100 1- Nissen Mark Systems Management Department, Naval Postgraduate School, 93943-5000, Monterey, CA aut NATIONALLICENCE 773 0- International Journal of Flexible Manufacturing Systems Kluwer Academic Publishers 12/4(2000-10-01), 321-339 0920-6299 12:4<321 2000 12 10696 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer