caa a22 4500 475778499 CHVBK 20180406123637.0 cr unu---uuuuu 170329e20001001xx s 000 0 eng 10.1023/A:1008122132391 doi (NATIONALLICENCE)springer-10.1023/A:1008122132391 Kim Hee-Woong Center for Coordination Science, Sloan School of Management, Massachusetts Institute of Technology, 02139, Cambridge, MA, USA. aut Business Process Versus Coordination Process in Organizational Change [Elektronische Daten] [Hee-Woong Kim] Organizational change has been a key component in enhancing performance and organizational design. Previous process-oriented organizational change methods, however, focused on simplifying process flow without examining how it affects other organizational elements. Since an organization consists of several interdependent elements, a change within an organization can affect the other dependent organizational elements. Lack of coordination within an organization can result in unexpected poor performance and high coordination cost. In this research, we suggest a coordination theory approach to organizational process change by applying the Massachusetts Institute of Technology Process Handbook with simulation technique. For the validity test, we applied the Process Handbook to a real hospital. From the application case, we saw that the proposed approach is useful in minimizing the risk of the change project by validating change alternatives using simulation technique, coordinating the dependent organizational elements, and managing change effects on other organizational elements. In this article, we discuss the proposed method and the transformation of a new organizational design to the workflow system development. Kluwer Academic Publishers, 2000 business-process redesign nationallicence coordination theory nationallicence organizational process change nationallicence simulation nationallicence International Journal of Flexible Manufacturing Systems Kluwer Academic Publishers 12/4(2000-10-01), 275-290 0920-6299 12:4<275 2000 12 10696 https://doi.org/10.1023/A:1008122132391 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1023/A:1008122132391 text/html Onlinezugriff via DOI NATIONALLICENCE 100 1- Kim Hee-Woong Center for Coordination Science, Sloan School of Management, Massachusetts Institute of Technology, 02139, Cambridge, MA, USA aut NATIONALLICENCE 773 0- International Journal of Flexible Manufacturing Systems Kluwer Academic Publishers 12/4(2000-10-01), 275-290 0920-6299 12:4<275 2000 12 10696 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer