caa a22 4500 475784766 CHVBK 20180406123654.0 cr unu---uuuuu 170329e20000601xx s 000 0 eng 10.1007/s004310051316 doi (NATIONALLICENCE)springer-10.1007/s004310051316 Effects of continuing paediatric education in interpersonal communication skills [Elektronische Daten] [Alexandra M. van Dulmen, Robert A. Holl] Paediatric care places great demands on interpersonal communication skills, especially as regards the handling of psychosocial issues. Recent shifts in paediatric morbidity and increases in patient empowerment furthermore emphasize the need for continuing paediatric education in communication skills. It is, however, debatable, whether after residency paediatric education can influence paediatrician performance. This study evaluated the effects of a 5-day experiential communication training by means of a pretest/post-test control group design. A total of 21 consulting paediatricians (10 experimental, 11 control group paediatricians) videotaped two series of consecutive outpatient encounters. Compared with the untrained control group, trained paediatricians asked more psychosocial questions and looked at the patients and their parents more often. In addition, they gave patients and parents more room to talk. No difference was found in the length of the outpatient visits. Conclusion Paediatric education after residency influences paediatricians' verbal and nonverbal communication skills positively, especially as regards handling psychosocial issues. On the basis of these findings, it appears worthwhile to encourage continuing paediatric education in interpersonal communication skills. Springer-Verlag Berlin Heidelberg, 2000 Key words Continuing medical education nationallicence Effect ratings nationallicence Paediatrician-parent-child communication nationallicence Psychosocial issues nationallicence Visit length nationallicence van Dulmen Alexandra M. Netherlands Institute of Primary Health Care (NIVEL), PO Box 1568, 3500 BN Utrecht, The Netherlands e-mail: S.vandulmen@nivel.nl Tel.: +31-30-2729703; Fax: +31-30-2729729, NL aut Holl Robert A. Netherlands Institute of Primary Health Care (NIVEL), PO Box 1568, 3500 BN Utrecht, The Netherlands e-mail: S.vandulmen@nivel.nl Tel.: +31-30-2729703; Fax: +31-30-2729729, NL aut https://doi.org/10.1007/s004310051316 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s004310051316 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- van Dulmen Alexandra M. Netherlands Institute of Primary Health Care (NIVEL), PO Box 1568, 3500 BN Utrecht, The Netherlands e-mail: S.vandulmen@nivel.nl Tel.: +31-30-2729703; Fax: +31-30-2729729, NL aut NATIONALLICENCE 700 1- Holl Robert A. Netherlands Institute of Primary Health Care (NIVEL), PO Box 1568, 3500 BN Utrecht, The Netherlands e-mail: S.vandulmen@nivel.nl Tel.: +31-30-2729703; Fax: +31-30-2729729, NL aut Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer