caa a22 4500 477132049 CHVBK 20180405111706.0 cr unu---uuuuu 170330e19970501xx s 000 0 eng 10.1007/BF02042724 doi (NATIONALLICENCE)springer-10.1007/BF02042724 Salzer Mark Center for Mental Health Policy, Vanderbilt University, 1207 18th Avenue South, 37212, Nashville, TN aut Consumer empowerment in mental health organizations: Concept, benefits, and impediments [Elektronische Daten] [Mark Salzer] This article proposes a framework for promoting consumer empowerment in mental health organizations. Consumer empowerment involves consumer participation in organizational decision-making, program development and evaluation, access to resources, and opportunities for consumers to develop and run services as well as to maintain personal dignity and integrity. The benefits include increased service innovation, responsiveness to changes in the market place, accountability, as well as the enhancement of quality of care, the protection of consumer rights, among others. Human Sciences Press, Inc, 1997 Administration and Policy in Mental Health and Mental Health Services Research Kluwer Academic Publishers-Human Sciences Press 24/5(1997-05-01), 425-434 0894-587X 24:5<425 1997 24 10488 https://doi.org/10.1007/BF02042724 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/BF02042724 text/html Onlinezugriff via DOI NATIONALLICENCE 100 1- Salzer Mark Center for Mental Health Policy, Vanderbilt University, 1207 18th Avenue South, 37212, Nashville, TN aut NATIONALLICENCE 773 0- Administration and Policy in Mental Health and Mental Health Services Research Kluwer Academic Publishers-Human Sciences Press 24/5(1997-05-01), 425-434 0894-587X 24:5<425 1997 24 10488 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer