naa a22 4500 510759947 CHVBK 20180411083135.0 cr unu---uuuuu 180411e20131201xx s 000 0 eng 10.1007/s12525-013-0141-7 doi (NATIONALLICENCE)springer-10.1007/s12525-013-0141-7 Change factors in Enterprise 2.0 initiatives: Can we learn from ERP? [Elektronische Daten] [Tim Kuettner, Roland Diehl, Petra Schubert] The rise of social software and Enterprise 2.0 sees organizations rapidly deploying collaboration technologies. Implementing new technology entails change and challenges, and these aspects of Enterprise 2.0 have not been adequately addressed by research. This study investigates change factors specific to Enterprise 2.0 initiatives to contribute to our understanding of their characteristics and idiosyncrasies. Drawing upon grounded theory, we analyze 16 case studies and integrate the results in the context of socio-technical change. To contrast the findings, similarities and distinctions between Enterprise 2.0 and ERP projects are discussed. We further explore and evaluate the conclusions by conducting expert interviews with senior professionals in the field of Enterprise 2.0. Our results indicate Enterprise 2.0 initiatives involve specific change factors, require distinct management strategies and shape new roles in the organization. The findings can enable practitioners in navigating the pitfalls of transferring and applying change management to a new field. For researchers, the study constitutes a point of departure to empirically examine change in Enterprise 2.0 initiatives. Institute of Information Management, University of St. Gallen, 2013 Enterprise 2.0 nationallicence Change management nationallicence Socio-technical change nationallicence ERP nationallicence Enterprise collaboration systems nationallicence Social software nationallicence Kuettner Tim University of Koblenz-Landau, Universitaetsstr. 1, 56070, Koblenz, Germany aut Diehl Roland University of Koblenz-Landau, Universitaetsstr. 1, 56070, Koblenz, Germany aut Schubert Petra University of Koblenz-Landau, Universitaetsstr. 1, 56070, Koblenz, Germany aut Electronic Markets Springer Berlin Heidelberg 23/4(2013-12-01), 329-340 1019-6781 23:4<329 2013 23 12525 https://doi.org/10.1007/s12525-013-0141-7 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s12525-013-0141-7 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Kuettner Tim University of Koblenz-Landau, Universitaetsstr. 1, 56070, Koblenz, Germany aut NATIONALLICENCE 700 1- Diehl Roland University of Koblenz-Landau, Universitaetsstr. 1, 56070, Koblenz, Germany aut NATIONALLICENCE 700 1- Schubert Petra University of Koblenz-Landau, Universitaetsstr. 1, 56070, Koblenz, Germany aut NATIONALLICENCE 773 0- Electronic Markets Springer Berlin Heidelberg 23/4(2013-12-01), 329-340 1019-6781 23:4<329 2013 23 12525 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer