naa a22 4500 510759963 CHVBK 20180411083135.0 cr unu---uuuuu 180411e20131201xx s 000 0 eng 10.1007/s12525-013-0143-5 doi (NATIONALLICENCE)springer-10.1007/s12525-013-0143-5 Dynamic stakeholder interaction analysis: Innovative smart living design cases [Elektronische Daten] [Sam Solaimani, Nick Guldemond, Harry Bouwman] In order to become more innovative, companies that operate in the Smart Living domain increasingly initiate and participate in networked business environments that transcend industry boundaries. Inter-organizational collaboration is often characterized by conflicting strategic interests and incoherent operational business processes and procedures. Although many scholars and practitioners use stakeholder analysis to gain insight into the actors' relationships and interactions, existing literature on stakeholder analysis focuses mainly on high-level strategic analysis, often limited to a conceptual and static understanding of stakeholder interests. In this paper, it is argued that a ‘true' understanding of stakeholders can be achieved by looking at their interactions and interdependencies at a more detailed level. This study uses a conceptual framework from the service innovation and business model domain, the VIP framework, to extend stakeholder analysis by including an analysis of their dynamic interactions and processes. The qualitative evaluation of the framework's application in illustrative design cases shows that this extension provides additional insights into stakeholders, and their potential operational conflicts and critical dependencies. By making these conflicts and interdependencies explicit, products and services are potentially easier to implement and commercialize. The Author(s), 2013 Stakeholder analysis nationallicence Business models nationallicence Networked business nationallicence Inter-organizational systems smart living nationallicence Solaimani Sam Faculty Technology, Policy, and Management, Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands aut Guldemond Nick Faculty Electrical Engineering, Mathematics & Computer Science Department Interactive Intelligence, Delft University of Technology, Mekelweg 4, 2600 AA, Delft, The Netherlands aut Bouwman Harry Faculty Technology, Policy, and Management, Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands aut Electronic Markets Springer Berlin Heidelberg 23/4(2013-12-01), 317-328 1019-6781 23:4<317 2013 23 12525 https://doi.org/10.1007/s12525-013-0143-5 text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s12525-013-0143-5 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Solaimani Sam Faculty Technology, Policy, and Management, Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands aut NATIONALLICENCE 700 1- Guldemond Nick Faculty Electrical Engineering, Mathematics & Computer Science Department Interactive Intelligence, Delft University of Technology, Mekelweg 4, 2600 AA, Delft, The Netherlands aut NATIONALLICENCE 700 1- Bouwman Harry Faculty Technology, Policy, and Management, Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands aut NATIONALLICENCE 773 0- Electronic Markets Springer Berlin Heidelberg 23/4(2013-12-01), 317-328 1019-6781 23:4<317 2013 23 12525 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer