naa a22 4500 510772749 CHVBK 20180411083220.0 cr unu---uuuuu 180411e20131201xx s 000 0 eng 10.1007/s12927-013-0004-y doi (NATIONALLICENCE)springer-10.1007/s12927-013-0004-y It is all about services-fundamentals, drivers, and business models [Elektronische Daten] [Sebastian Kaczor, Natalia Kryvinska] Service economy, service science, service-dominant logic and servitization are apparently related terms. All of them emerged and are located in different disciplines, which do not ease things at all. Accordingly, this paper provides on the one side a fundamental theoretical background on these topics, and on the other side facilitates subsequent research by providing some reference points. At the beginning, the topic of service economy and its increasing share on total employment are elaborated to show its current importance. Consequently, the notion and definition of the term service is conducted, which is followed by the discussion about goods, their differences to service and the drivers for the transition to a service-dominant economy. Furthermore, the concept of business models and its' varying characteristics are reviewed, since they play a major role in service economy. And, the last section leads finally over to the intrinsic topic such as research approaches on the Services. The Society of Service Science and Springer, 2013 Service nationallicence Service Science nationallicence Service-Dominant Logic nationallicence Servitization nationallicence Service Economy nationallicence Business Models nationallicence Kaczor Sebastian Department of e-Business, School of Business, Economics and Statistics, University of Vienna, Vienna, Österreich aut Kryvinska Natalia Department of e-Business, School of Business, Economics and Statistics, University of Vienna, Vienna, Österreich aut Journal of Service Science Research The Society of Service Science 5/2(2013-12-01), 125-154 2093-0720 5:2<125 2013 5 12927 https://doi.org/10.1007/s12927-013-0004-y text/html Onlinezugriff via DOI 1 research-article jats NATIONALLICENCE 856 40 https://doi.org/10.1007/s12927-013-0004-y text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Kaczor Sebastian Department of e-Business, School of Business, Economics and Statistics, University of Vienna, Vienna, Österreich aut NATIONALLICENCE 700 1- Kryvinska Natalia Department of e-Business, School of Business, Economics and Statistics, University of Vienna, Vienna, Österreich aut NATIONALLICENCE 773 0- Journal of Service Science Research The Society of Service Science 5/2(2013-12-01), 125-154 2093-0720 5:2<125 2013 5 12927 Metadata rights reserved Springer special CC-BY-NC licence nationallicence BK010053 XK010053 XK010000 NATIONALLICENCE NATIONALLICENCE NL-springer