CRM
redefining customer relationship management
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| 020 | |a 1-55558-263-X (pbk. : alk. paper) | ||
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| 100 | 1 | |a Peel |D Jeffrey | |
| 245 | 1 | 0 | |a CRM |h [Elektronische Daten] |b redefining customer relationship management |c Jeffrey Peel |
| 260 | |a Amsterdam |a Boston |b Digital Press |c c2002 | ||
| 300 | |a 1 online resource (xvii, 217 p.) |b ill | ||
| 504 | |a Includes bibliographical references (p. 187-200) and index. | ||
| 506 | |a Lizenzbedingungen können den Zugang einschränken. License restrictions may limit access. | ||
| 650 | 0 | |a Customer relations |x Management | |
| 650 | 0 | |a Operating systems (Computers) | |
| 650 | 7 | |a CUSTOMER RELATIONSHIP MANAGEMENT + KUNDENBINDUNG |x ger |0 (ETHUDK)000063137 |2 ethudk | |
| 650 | 7 | |a FACHLICHE NACHSCHLAGEWERKE + FACHLEXIKA + HANDBÜCHER (DOKUMENTENTYP) |x ger |0 (ETHUDK)000009236 |2 ethudk | |
| 691 | 7 | |B u |a CUSTOMER RELATIONSHIP MANAGEMENT + KUNDENBINDUNG |z ger |u 65,02.07.1.09*1 |2 nebis E1 | |
| 691 | 7 | |B u |a FACHLICHE NACHSCHLAGEWERKE + FACHLEXIKA + HANDBÜCHER (DOKUMENTENTYP) |z ger |u (032) |2 nebis E1 | |
| 691 | 7 | |B u |a CUSTOMER RELATIONSHIP MANAGEMENT + LOYALTY MARKETING |z eng |u 65,02.07.1.09*1 |2 nebis E1 | |
| 691 | 7 | |B u |a GESTION DE LA RELATION CLIENT + FIDÉLISATION DU CLIENT |z fre |u 65,02.07.1.09*1 |2 nebis E1 | |
| 691 | 7 | |B u |a OUVRAGES DE RÉFÉRENCE SPÉCIALISÉS + ENCYCLOPÉDIES SPÉCIALISÉES + MANUELS (TYPE DE DOCUMENT) |z fre |u (032) |2 nebis E1 | |
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| 950 | |B IDSBB |P 100 |E 1- |a Peel |D Jeffrey | ||
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