<?xml version="1.0" encoding="UTF-8"?>
<collection xmlns="http://www.loc.gov/MARC21/slim">
 <record>
  <leader>     nam a22        4500</leader>
  <controlfield tag="001">530097044</controlfield>
  <controlfield tag="005">20181026074604.0</controlfield>
  <controlfield tag="007">cr unu---uuuuu</controlfield>
  <controlfield tag="008">181026s2016    xx      s     100 0 ger  </controlfield>
  <datafield tag="035" ind1=" " ind2=" ">
   <subfield code="a">(ALEXREPO)oai:www.alexandria.unisg.ch:255503</subfield>
  </datafield>
  <datafield tag="100" ind1="1" ind2=" ">
   <subfield code="a">Knote</subfield>
   <subfield code="D">Robin</subfield>
  </datafield>
  <datafield tag="245" ind1="1" ind2="0">
   <subfield code="a">Rethinking Service Quality for Context-Sensitive Socio-Technical Systems</subfield>
   <subfield code="h">[Elektronische Daten]</subfield>
   <subfield code="c">[Robin Knote, Matthias Söllner, Jan Marco Leimeister]</subfield>
  </datafield>
  <datafield tag="690" ind1=" " ind2="7">
   <subfield code="a">business studies</subfield>
   <subfield code="2">alexrepo</subfield>
  </datafield>
  <datafield tag="690" ind1=" " ind2="7">
   <subfield code="a">information management</subfield>
   <subfield code="2">alexrepo</subfield>
  </datafield>
  <datafield tag="690" ind1=" " ind2="7">
   <subfield code="a">other research area</subfield>
   <subfield code="2">alexrepo</subfield>
  </datafield>
  <datafield tag="700" ind1="1" ind2=" ">
   <subfield code="a">Söllner</subfield>
   <subfield code="D">Matthias</subfield>
   <subfield code="e">joint author</subfield>
  </datafield>
  <datafield tag="700" ind1="1" ind2=" ">
   <subfield code="a">Leimeister</subfield>
   <subfield code="D">Jan Marco</subfield>
   <subfield code="e">joint author</subfield>
  </datafield>
  <datafield tag="856" ind1="4" ind2="0">
   <subfield code="u">https://www.alexandria.unisg.ch/255503/1/JML_713.pdf</subfield>
   <subfield code="q">text/html</subfield>
   <subfield code="z">WWW-Backlink auf das Repository</subfield>
  </datafield>
  <datafield tag="908" ind1=" " ind2=" ">
   <subfield code="D">1</subfield>
   <subfield code="a">Conference or Workshop Item</subfield>
   <subfield code="2">alexrepo</subfield>
  </datafield>
  <datafield tag="909" ind1=" " ind2="7">
   <subfield code="a">NonPeerReviewed</subfield>
   <subfield code="2">alexrepo peerstatus</subfield>
  </datafield>
  <datafield tag="950" ind1=" " ind2=" ">
   <subfield code="B">ALEXREPO</subfield>
   <subfield code="P">856</subfield>
   <subfield code="E">40</subfield>
   <subfield code="u">https://www.alexandria.unisg.ch/255503/1/JML_713.pdf</subfield>
   <subfield code="q">text/html</subfield>
   <subfield code="z">WWW-Backlink auf das Repository</subfield>
  </datafield>
  <datafield tag="950" ind1=" " ind2=" ">
   <subfield code="B">ALEXREPO</subfield>
   <subfield code="P">100</subfield>
   <subfield code="E">1-</subfield>
   <subfield code="a">Knote</subfield>
   <subfield code="D">Robin</subfield>
  </datafield>
  <datafield tag="950" ind1=" " ind2=" ">
   <subfield code="B">ALEXREPO</subfield>
   <subfield code="P">700</subfield>
   <subfield code="E">1-</subfield>
   <subfield code="a">Söllner</subfield>
   <subfield code="D">Matthias</subfield>
   <subfield code="e">joint author</subfield>
  </datafield>
  <datafield tag="950" ind1=" " ind2=" ">
   <subfield code="B">ALEXREPO</subfield>
   <subfield code="P">700</subfield>
   <subfield code="E">1-</subfield>
   <subfield code="a">Leimeister</subfield>
   <subfield code="D">Jan Marco</subfield>
   <subfield code="e">joint author</subfield>
  </datafield>
  <datafield tag="898" ind1=" " ind2=" ">
   <subfield code="a">CL050000</subfield>
   <subfield code="b">XL050000</subfield>
   <subfield code="c">XC000500</subfield>
  </datafield>
  <datafield tag="949" ind1=" " ind2=" ">
   <subfield code="B">ALEXREPO</subfield>
   <subfield code="F">ALEXREPO</subfield>
   <subfield code="b">ALEXREPO</subfield>
   <subfield code="j">Conference or Workshop Item</subfield>
  </datafield>
 </record>
</collection>
