cam a22 2 4500 530167565 CHVBK 20181026074500.0 m d cr |n |||||||| 011119e20020513nyua s|||| 0 2|eng|d 2001055987 978-0-8144-0629-8 0-8144-0629-7 (Trade Cloth) : USD 79.95 Retail Price (Publisher) 9780814406298 (SERSOL)ssj0000404925 (WaSeSS)ssj0000404925 BIP US WaSeSS HD42.M38 2001 658.4/053 21 Masters Marick Francis 1954- Author The Complete Guide to Conflict Resolution in the Workplace [Elektronische Daten] New York Amacom May 2002 1 online resource (368 p.) ill Lizenzbedingungen können den Zugang einschränken. License restrictions may limit access. Annotation People thrive on conflict in most areas of their lives -- football games, political debates, legal disputes -- yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: -- an overview of workplace conflict -- diagnostic tools for measuring it -- techniques for resolving conflict, such as negotiation, labor -- management partnerships, third-party dispute resolution, mediation, arbitration, more. Trade Amacom 17 Amacom u Conflict Management u Dispute Resolution (Law) Albright Robert R. Author https://search.ebscohost.com/direct.asp?db=bsu&jid=3C8Y&scope=site Uni Bern: Volltext Business Source Ultimate E-Books von 360MarcUpdates IDSBB 100 1- Masters Marick Francis 1954- Author IDSBB 700 1- Albright Robert R. Author IDSBB 856 40 https://search.ebscohost.com/direct.asp?db=bsu&jid=3C8Y&scope=site Uni Bern: Volltext BK020053 XK020053 XK020000 IDSBB B405 B405 405VT NELB4051810