cam a22 2 4500 530167816 CHVBK 20181026074501.0 m d cr |n |||||||| 001204e20020123nyu s|||| 0 2|eng|d 2001041215 978-0-8144-7092-3 0-8144-7092-0 (Trade Paper) : USD 35.00 Retail Price (Publisher) 9780814470923 (SERSOL)ssj0000404926 (WaSeSS)ssj0000404926 BIP US WaSeSS HD42.W58 2001 658.4/053 21 Withers Bill Author The Conflict Management Skills Workshop [Elektronische Daten] A Trainer's Guide New York Amacom Jan. 2002 1 online resource (320 p.) Trainer's Workshop Ser. Lizenzbedingungen können den Zugang einschränken. License restrictions may limit access. Annotation When conflict festers, employees become stressed and demoralized and productivity suffers. But when so many different types of people have to work together, conflicts and misunderstandings are inevitable. One of the only effective ways of handling conflict is to help employees develop the skills they need take control and defuse conflicted relationships and situations. The Conflict Management Skills Workshop is an accessible, non-academic workshop that offers trainers everything they need to design and deliver a program that works. The workshop serves as an opportunity for the facilitator to help the group come to terms with their own theories of conflict, using discussion, story telling, reflections, and inter-active exercises. The workshop includes: -- Practice activities -- Stories that will help clarify points and stimulate discussion -- Overheads and handouts -- More than 20 reproducible reflection journals, case studies, and action planners. Trade Amacom u Conflict Management u Group Relations Training https://search.ebscohost.com/direct.asp?db=bsu&jid=3C93&scope=site Uni Bern: Volltext Business Source Ultimate E-Books von 360MarcUpdates IDSBB 100 1- Withers Bill Author IDSBB 490 1- Trainer's Workshop Ser IDSBB 856 40 https://search.ebscohost.com/direct.asp?db=bsu&jid=3C93&scope=site Uni Bern: Volltext BK020053 XK020053 XK020000 IDSBB B405 B405 405VT NELB4051810