cam a22 2 4500 530174685 CHVBK 20181026074544.0 m d cr |n |||||||| 000614e20001204nyu s|||| 0 2|eng|d 00044186 978-0-8144-0582-6 0-8144-0582-7 (Trade Cloth) : USD 21.95 Retail Price (Publisher) 9780814405826 (SERSOL)ssj0000079636 (WaSeSS)ssj0000079636 BIP US WaSeSS HF5549.5.M6T67 2001 658.3/14 21 Topchik Gary S. Author Managing Workplace Negativity [Elektronische Daten] New York Amacom Dec. 2000 1 online resource (208 p.) Lizenzbedingungen können den Zugang einschränken. License restrictions may limit access. Annotation "The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization. The diagnosis: workplace negativity. The cure: Managing Workplace Negativity. Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work. Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers: * Identify the 14 types of negative individuals, from the ""not-my-jobber"" to the ""rumor monger"" * Confront their own negativity * Recognize negativity ""trigger points"" * Overcome entrenched, ongoing negativity * Deal with group or company-wide negativity problems * Create a positive environment that enhances morale and productivity." Trade Amacom 17 Amacom u Work Environment u Employee Morale u Industrial Relations u Personnel Management https://search.ebscohost.com/direct.asp?db=bsu&jid=3CAQ&scope=site Uni Bern: Volltext Business Source Ultimate E-Books von 360MarcUpdates IDSBB 100 1- Topchik Gary S. Author IDSBB 856 40 https://search.ebscohost.com/direct.asp?db=bsu&jid=3CAQ&scope=site Uni Bern: Volltext BK020053 XK020053 XK020000 IDSBB B405 B405 405VT NELB4051810