cam a22 2 4500 530177889 CHVBK 20190412155356.0 m d cr |n |||||||| 061114e20070301xxka s|||| 0 2|eng|d 978-1-904879-21-3 1-904879-21-7 (Perfect) : USD 17.95 Retail Price (Midpoint Trade Books, Incorporated) 9781904879213 (SERSOL)ssj0000332412 (WaSeSS)ssj0000332412 BIP US WaSeSS HD58.7 Bibb Sally Author A Question of Trust [Elektronische Daten] The Crucial Nature of Trust in Business, Work and Life - And How to Build It London Kansas City Marshall Cavendish Midpoint Trade Books, Incorporated [Distributor] March 2007 1 online resource (192 p.) ill Lizenzbedingungen können den Zugang einschränken. License restrictions may limit access. Annotation Trust is the mandate for making so many important decisions in our lives - from our choice of partner to the brand of car we drive and the neighbourhood we choose to live in. In business, trust is central to success: it leads to employee commitment and motivation; it allows people to take risks and so encourages innovation; and it increases customer loyalty. And yet, despite its value, companies are more likely to lose trust than gain it. Trust can be tough to define, complex to understand and hard to achieve, but the payoffs are exceptional. This critically acclaimed book clarifies the value of trust within a company and the costs incurred when trust is gone. The authors describe the anatomy of trust and explain (using fascinating examples) how trust is built within the company and how it's developed with customers. This is an important management book for an age when trust really does matter. Trade Marshall Cavendish u Trusts and Trustees u Organizational Behavior u Customer Relations Kourdi Jeremy Author https://search.ebscohost.com/direct.asp?db=bsu&jid=6MNO&scope=site Uni Bern: Volltext Business Source Ultimate E-Books von 360MarcUpdates IDSBB 100 1- Bibb Sally Author IDSBB 700 1- Kourdi Jeremy Author IDSBB 856 40 https://search.ebscohost.com/direct.asp?db=bsu&jid=6MNO&scope=site Uni Bern: Volltext BK020053 XK020053 XK020000 IDSBB B405 B405 405VT NELB4051810