caa a22 4500 605465533 CHVBK 20210128100303.0 cr unu---uuuuu 210128e20150201xx s 000 0 eng 10.1007/s00769-014-1092-1 doi (NATIONALLICENCE)springer-10.1007/s00769-014-1092-1 Tsimillis Kyriacos 10, E.Pallikarides Str., 1071, Nicosia, Cyprus aut Training needs to understand quality assurance [Elektronische Daten] [Kyriacos Tsimillis] Quality assurance is defined as part of quality management focused on providing confidence that quality requirements will be fulfilled, other parts being quality planning, quality control and quality improvement. These terms are of importance to all activities of economic interest with regard to products, services and procedures including conformity assessment activities. Quality assurance is important not only for a particular activity but also for other activities linked with it; this may include supplies, manufacture, marketing, conformity assessment, accreditation, competent authorities and customers. This article is focused on some of the training needs referring to specific aspects of interest to the main parties involved in each case. Based on the experience gained within the Cyprus Accreditation Body, the article gives examples illustrating the importance of training and awareness for the understanding of various aspects of quality assurance by all parties, to the extent necessary so that they know what they are looking for, how compliance with requirements is documented and how an assessment of compliance is confirmed. The article gives emphasis to laboratories and interrelated activities with reference to the requirements of accreditation and certification standards applicable in each case. Common understanding of basic aspects of quality assurance and their use as tools in a common technical language require training and awareness at all levels so that quality assurance helps the expectations and the overall quality and economic goals of the society to be realized. This is how a quality culture is created and enhanced. Springer-Verlag Berlin Heidelberg, 2014 Quality assurance nationallicence Training and awareness nationallicence Conformity assessment nationallicence Accreditation nationallicence Certification nationallicence Accreditation and Quality Assurance Springer Berlin Heidelberg 20/1(2015-02-01), 53-59 0949-1775 20:1<53 2015 20 769 https://doi.org/10.1007/s00769-014-1092-1 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s00769-014-1092-1 text/html Onlinezugriff via DOI NATIONALLICENCE 100 1- Tsimillis Kyriacos 10, E.Pallikarides Str., 1071, Nicosia, Cyprus aut NATIONALLICENCE 773 0- Accreditation and Quality Assurance Springer Berlin Heidelberg 20/1(2015-02-01), 53-59 0949-1775 20:1<53 2015 20 769