Application of indicators and quality index as a tool for critical analysis and continuous improvement of laboratories accredited against ISO/IEC 17025
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| 024 | 7 | 0 | |a 10.1007/s00769-015-1143-2 |2 doi |
| 035 | |a (NATIONALLICENCE)springer-10.1007/s00769-015-1143-2 | ||
| 245 | 0 | 0 | |a Application of indicators and quality index as a tool for critical analysis and continuous improvement of laboratories accredited against ISO/IEC 17025 |h [Elektronische Daten] |c [Raquel Catini, Fernando de Souza, Maria de Fátima Martins Pinhel, André de Oliveira Mendonça, Vitor Pacces, Igor Olivares] |
| 520 | 3 | |a In this work, a model for developing indicators and quality index was developed and applied, meaning to evaluate laboratories which have implemented the quality management system in accordance with the ISO/IEC 17025 requirements. Firstly, the chosen analysis tool (such as "brainstorming” and PDCA) to create a development of indicator and quality index model is discussed. This model was applied at the National Agricultural Research Laboratory of Sao Paulo—Laboratório Nacional Agropecuário do estado de São Paulo (Lanagro-SP). As a result, a set of indicators was developed and applied which were grouped to obtain an indicator of unique quality for ten different laboratory units evaluated. This proved to be an essential tool for critical analysis and continual improvement of the quality management system in laboratories exercising the ISO/IEC 17025. | |
| 540 | |a Springer-Verlag Berlin Heidelberg, 2015 | ||
| 690 | 7 | |a Indicator |2 nationallicence | |
| 690 | 7 | |a Index |2 nationallicence | |
| 690 | 7 | |a Quality |2 nationallicence | |
| 690 | 7 | |a Continuous improvement |2 nationallicence | |
| 690 | 7 | |a ISO/IEC 17025 |2 nationallicence | |
| 700 | 1 | |a Catini |D Raquel |u National Laboratory of Agriculture, Livestock and Food Supply (LANAGRO-SP), Raul Ferrari Street, PO Box: 5538, 13100-105, Campinas, São Paulo, Brazil |4 aut | |
| 700 | 1 | |a de Souza |D Fernando |u National Laboratory of Agriculture, Livestock and Food Supply (LANAGRO-SP), Raul Ferrari Street, PO Box: 5538, 13100-105, Campinas, São Paulo, Brazil |4 aut | |
| 700 | 1 | |a Martins Pinhel |D Maria de Fátima |u National Laboratory of Agriculture, Livestock and Food Supply (LANAGRO-SP), Raul Ferrari Street, PO Box: 5538, 13100-105, Campinas, São Paulo, Brazil |4 aut | |
| 700 | 1 | |a de Oliveira Mendonça |D André |u National Laboratory of Agriculture, Livestock and Food Supply (LANAGRO-SP), Raul Ferrari Street, PO Box: 5538, 13100-105, Campinas, São Paulo, Brazil |4 aut | |
| 700 | 1 | |a Pacces |D Vitor |u University of São Paulo - Chemistry Institute (IQSC-USP), Trabalhador Sãocarlense Avenue, 400, PO Box: 780, 13560-970, São Carlos, São Paulo, Brazil |4 aut | |
| 700 | 1 | |a Olivares |D Igor |u University of São Paulo - Chemistry Institute (IQSC-USP), Trabalhador Sãocarlense Avenue, 400, PO Box: 780, 13560-970, São Carlos, São Paulo, Brazil |4 aut | |
| 773 | 0 | |t Accreditation and Quality Assurance |d Springer Berlin Heidelberg |g 20/5(2015-10-01), 431-436 |x 0949-1775 |q 20:5<431 |1 2015 |2 20 |o 769 | |
| 856 | 4 | 0 | |u https://doi.org/10.1007/s00769-015-1143-2 |q text/html |z Onlinezugriff via DOI |
| 898 | |a BK010053 |b XK010053 |c XK010000 | ||
| 900 | 7 | |a Metadata rights reserved |b Springer special CC-BY-NC licence |2 nationallicence | |
| 908 | |D 1 |a research-article |2 jats | ||
| 949 | |B NATIONALLICENCE |F NATIONALLICENCE |b NL-springer | ||
| 950 | |B NATIONALLICENCE |P 856 |E 40 |u https://doi.org/10.1007/s00769-015-1143-2 |q text/html |z Onlinezugriff via DOI | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Catini |D Raquel |u National Laboratory of Agriculture, Livestock and Food Supply (LANAGRO-SP), Raul Ferrari Street, PO Box: 5538, 13100-105, Campinas, São Paulo, Brazil |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a de Souza |D Fernando |u National Laboratory of Agriculture, Livestock and Food Supply (LANAGRO-SP), Raul Ferrari Street, PO Box: 5538, 13100-105, Campinas, São Paulo, Brazil |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Martins Pinhel |D Maria de Fátima |u National Laboratory of Agriculture, Livestock and Food Supply (LANAGRO-SP), Raul Ferrari Street, PO Box: 5538, 13100-105, Campinas, São Paulo, Brazil |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a de Oliveira Mendonça |D André |u National Laboratory of Agriculture, Livestock and Food Supply (LANAGRO-SP), Raul Ferrari Street, PO Box: 5538, 13100-105, Campinas, São Paulo, Brazil |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Pacces |D Vitor |u University of São Paulo - Chemistry Institute (IQSC-USP), Trabalhador Sãocarlense Avenue, 400, PO Box: 780, 13560-970, São Carlos, São Paulo, Brazil |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Olivares |D Igor |u University of São Paulo - Chemistry Institute (IQSC-USP), Trabalhador Sãocarlense Avenue, 400, PO Box: 780, 13560-970, São Carlos, São Paulo, Brazil |4 aut | ||
| 950 | |B NATIONALLICENCE |P 773 |E 0- |t Accreditation and Quality Assurance |d Springer Berlin Heidelberg |g 20/5(2015-10-01), 431-436 |x 0949-1775 |q 20:5<431 |1 2015 |2 20 |o 769 | ||