caa a22 4500 605484775 CHVBK 20210128100438.0 cr unu---uuuuu 210128e20150101xx s 000 0 eng 10.1007/s10551-013-1991-9 doi (NATIONALLICENCE)springer-10.1007/s10551-013-1991-9 Impression Management and Organizational Audiences: The Fiat Group Case [Elektronische Daten] [Saverio Bozzolan, Charles Cho, Giovanna Michelon] In this paper we investigate whether, and how, corporate management strategically uses disclosure to manage the perceptions of different organizational audiences. In particular, we examine the interactions between the FIAT Group and three of its key organizational audiences—the local press, the international press, and the financial analysts, which are characterized by different levels of salience for the company. We focus on both how management reacts to the optimism level existing within each audience and how the narrative disclosure tone adopted by FIAT influences the ex-post optimism in the local and international press or in the financial analyst community. We investigate the disclosure of the FIAT Group over a 6-year period (2004-2009), during which 70 price-sensitive press releases were published. On the basis of 1,887 (331) news articles published in Italian (international) newspapers and 411 analyst reports, we report evidence of different strategic patterns in the interaction processes between FIAT and its audiences. Our findings also indicate some differences in the way FIAT is affected by, and in turn, affects the sentiment of each audience, thus highlighting that the salience of the stakeholder is an important driver of the adoption of impression management techniques. Taken together, our findings point to issues related to setting the "tone at the top” and potential ethical matters. Springer Science+Business Media Dordrecht, 2013 Impression management nationallicence Optimism nationallicence Organizational audiences nationallicence Press releases nationallicence Salience nationallicence Narrative disclosure tone nationallicence Bozzolan Saverio Department of Economics and Management, University of Padova, Via del Santo, 33, 35123, Padua, Italy aut Cho Charles Department of Accounting and Management Control, ESSEC Business School, Avenue Bernard Hirsch, CS 50105, 95021, Cergy Pontoise Cedex, France aut Michelon Giovanna University of Exeter Business School, Streatham Court, Rennes Drive, EX4 4PU, Exeter, UK aut Journal of Business Ethics Springer Netherlands 126/1(2015-01-01), 143-165 0167-4544 126:1<143 2015 126 10551 https://doi.org/10.1007/s10551-013-1991-9 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s10551-013-1991-9 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Bozzolan Saverio Department of Economics and Management, University of Padova, Via del Santo, 33, 35123, Padua, Italy aut NATIONALLICENCE 700 1- Cho Charles Department of Accounting and Management Control, ESSEC Business School, Avenue Bernard Hirsch, CS 50105, 95021, Cergy Pontoise Cedex, France aut NATIONALLICENCE 700 1- Michelon Giovanna University of Exeter Business School, Streatham Court, Rennes Drive, EX4 4PU, Exeter, UK aut NATIONALLICENCE 773 0- Journal of Business Ethics Springer Netherlands 126/1(2015-01-01), 143-165 0167-4544 126:1<143 2015 126 10551