Assessing the Effects of Leadership Styles on Employees' Outcomes in International Luxury Hotels

Verfasser / Beitragende:
[Teresa Quintana, Sangwon Park, Yasmina Cabrera]
Ort, Verlag, Jahr:
2015
Enthalten in:
Journal of Business Ethics, 129/2(2015-06-01), 469-489
Format:
Artikel (online)
ID: 605486174
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024 7 0 |a 10.1007/s10551-014-2170-3  |2 doi 
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245 0 0 |a Assessing the Effects of Leadership Styles on Employees' Outcomes in International Luxury Hotels  |h [Elektronische Daten]  |c [Teresa Quintana, Sangwon Park, Yasmina Cabrera] 
520 3 |a This study examines the effects of transformational, transactional, and non-transactional leadership on hotel employees' outcomes including extra effort, perceived efficiency, and satisfaction with managers. Employees from eleven 4-star hotels in Spain provided the collected data. A series of statistical analyses (1) identify the elements of three leadership styles using a multi-factor leadership questionnaire (MLQ-5X); (2) examine the effect of leadership styles on employees' outcomes. The results of this study indicate that "idealized attributes” of transformational leadership and "contingent reward” from transactional leadership are the most important factors that positively affect all three outcomes (i.e., extra effort, perceived efficiency, and satisfaction); and (3) to assess the moderating effect of different types of ownership of hotel properties on the relationship between styles of leadership and outcomes of employees' activities other than these two elements, the significant factors indicating positive or negative relationships vary depending on the types of individual outcomes as well as ownership of hotel properties. The discussion sections indicate theoretical and practical implications of the findings. 
540 |a Springer Science+Business Media Dordrecht, 2014 
690 7 |a Transformational leadership  |2 nationallicence 
690 7 |a Transactional leadership  |2 nationallicence 
690 7 |a Ownership of hotel properties  |2 nationallicence 
690 7 |a Employee extra effort  |2 nationallicence 
690 7 |a Employee satisfaction with the leader  |2 nationallicence 
690 7 |a Leader effectiveness  |2 nationallicence 
700 1 |a Quintana  |D Teresa  |u Department of Business Administration and Tourism, Faculty of Economy, Business and Tourism, Institute of Tourism and Sustainable Economic Development (Tides), University of Las Palmas de Gran Canaria (Canary Islands), Las Palmas, Spain  |4 aut 
700 1 |a Park  |D Sangwon  |u Department of Hospitality and Food Management, School of Hospitality and Tourism Management, University of Surrey, Guildford, UK  |4 aut 
700 1 |a Cabrera  |D Yasmina  |u Department of Business Administration and Tourism, Faculty of Economy, Business and Tourism, University of Las Palmas de Gran Canaria, Las Palmas, Spain  |4 aut 
773 0 |t Journal of Business Ethics  |d Springer Netherlands  |g 129/2(2015-06-01), 469-489  |x 0167-4544  |q 129:2<469  |1 2015  |2 129  |o 10551 
856 4 0 |u https://doi.org/10.1007/s10551-014-2170-3  |q text/html  |z Onlinezugriff via DOI 
898 |a BK010053  |b XK010053  |c XK010000 
900 7 |a Metadata rights reserved  |b Springer special CC-BY-NC licence  |2 nationallicence 
908 |D 1  |a research-article  |2 jats 
949 |B NATIONALLICENCE  |F NATIONALLICENCE  |b NL-springer 
950 |B NATIONALLICENCE  |P 856  |E 40  |u https://doi.org/10.1007/s10551-014-2170-3  |q text/html  |z Onlinezugriff via DOI 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Quintana  |D Teresa  |u Department of Business Administration and Tourism, Faculty of Economy, Business and Tourism, Institute of Tourism and Sustainable Economic Development (Tides), University of Las Palmas de Gran Canaria (Canary Islands), Las Palmas, Spain  |4 aut 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Park  |D Sangwon  |u Department of Hospitality and Food Management, School of Hospitality and Tourism Management, University of Surrey, Guildford, UK  |4 aut 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Cabrera  |D Yasmina  |u Department of Business Administration and Tourism, Faculty of Economy, Business and Tourism, University of Las Palmas de Gran Canaria, Las Palmas, Spain  |4 aut 
950 |B NATIONALLICENCE  |P 773  |E 0-  |t Journal of Business Ethics  |d Springer Netherlands  |g 129/2(2015-06-01), 469-489  |x 0167-4544  |q 129:2<469  |1 2015  |2 129  |o 10551