caa a22 4500 605486182 CHVBK 20210128100444.0 cr unu---uuuuu 210128e20150601xx s 000 0 eng 10.1007/s10551-014-2165-0 doi (NATIONALLICENCE)springer-10.1007/s10551-014-2165-0 Contextualist Inquiry into Organizational Citizenship: Promoting Recycling Across Heterogeneous Organizational Actors [Elektronische Daten] [S. Weaver, Pam Ellen, Lars Mathiassen] Although there is a significant amount of research on organizational citizenship behavior and its importance to individual and organizational outcomes (Podsakoff et al. 2000), relatively little research has explored the process by which such behavior emerges and is established within an organization. Against this backdrop, we combine the perspectives offered by contextualist inquiry (Pettigrew 1990) and actor-network theory (Latour 2005) to propose an integrative framework for investigating how organizational citizenship behavior develops in a large, heterogeneous organization. In order to illustrate the framework, we present a detailed case study of recycling at a large university. Like many other organizations, the university does not have a formal organizational structure to address sustainability concerns and the initiatives are therefore mainly voluntary and emerging in nature, and outcomes are, as a consequence, highly uncertain, and fragile. We argue that contextualist inquiry in combination with actor-network theory provides new and important insights into the emergence and establishment of organizational citizenship behaviors, and that outcomes are contingent upon interactions between the context, process, and content of the behaviors in question and the related networks of human and non-human actors. Springer Science+Business Media Dordrecht, 2014 Organizational citizenship behavior nationallicence Sustainability nationallicence Contextualist inquiry nationallicence Actor-network theory nationallicence Recycling nationallicence Weaver S. Point University, 507 West 10th Street, 31833, West Point, Georgia aut Ellen Pam J. Mack Robinson College of Business, Georgia State University, 35 Broad Street Suite 1300, 30303, Atlanta, Georgia aut Mathiassen Lars Center for Process Innovation, J. Mack Robinson College of Business, Georgia State University, P.O. Box 4015, 30302, Atlanta, Georgia aut Journal of Business Ethics Springer Netherlands 129/2(2015-06-01), 413-428 0167-4544 129:2<413 2015 129 10551 https://doi.org/10.1007/s10551-014-2165-0 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s10551-014-2165-0 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Weaver S. Point University, 507 West 10th Street, 31833, West Point, Georgia aut NATIONALLICENCE 700 1- Ellen Pam J. Mack Robinson College of Business, Georgia State University, 35 Broad Street Suite 1300, 30303, Atlanta, Georgia aut NATIONALLICENCE 700 1- Mathiassen Lars Center for Process Innovation, J. Mack Robinson College of Business, Georgia State University, P.O. Box 4015, 30302, Atlanta, Georgia aut NATIONALLICENCE 773 0- Journal of Business Ethics Springer Netherlands 129/2(2015-06-01), 413-428 0167-4544 129:2<413 2015 129 10551