caa a22 4500 605495750 CHVBK 20210128100533.0 cr unu---uuuuu 210128e20151201xx s 000 0 eng 10.1007/s11219-014-9251-5 doi (NATIONALLICENCE)springer-10.1007/s11219-014-9251-5 An experience-based framework for evaluating alignment of software quality goals [Elektronische Daten] [Panagiota Chatzipetrou, Lefteris Angelis, Sebastian Barney, Claes Wohlin] Efficient quality management of software projects requires knowledge of how various groups of stakeholders involved in software development prioritize the product and project goals. Agreements or disagreements among members of a team may originate from inherent groupings, depending on various professional or other characteristics. These agreements are not easily detected by conventional practices (discussions, meetings, etc.) since the natural language expressions are often obscuring, subjective, and prone to misunderstandings. It is therefore essential to have objective tools that can measure the alignment among the members of a team; especially critical for the software development is the degree of alignment with respect to the prioritization goals of the software product. The paper proposes an experience-based framework of statistical and graphical techniques for the systematic study of prioritization alignment, such as hierarchical cluster analysis, analysis of cluster composition, correlation analysis, and closest agreement-directed graph. This framework can provide a thorough and global picture of a team's prioritization perspective and can potentially aid managerial decisions regarding team composition and leadership. The framework is applied and illustrated in a study related to global software development where 65 individuals in different roles, geographic locations and professional relationships with a company, prioritize 24 goals from individual perception of the actual situation and for an ideal situation. Springer Science+Business Media New York, 2014 Software nationallicence Quality nationallicence Global software development nationallicence Cluster analysis nationallicence Alignment nationallicence Different perspectives nationallicence Chatzipetrou Panagiota Department of Informatics, Aristotle University of Thessaloniki, Thessaloníki, Greece aut Angelis Lefteris Department of Informatics, Aristotle University of Thessaloniki, Thessaloníki, Greece aut Barney Sebastian Blekinge Institute of Technology, Karlskrona, Sweden aut Wohlin Claes Blekinge Institute of Technology, Karlskrona, Sweden aut Software Quality Journal Springer US; http://www.springer-ny.com 23/4(2015-12-01), 567-594 0963-9314 23:4<567 2015 23 11219 https://doi.org/10.1007/s11219-014-9251-5 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s11219-014-9251-5 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Chatzipetrou Panagiota Department of Informatics, Aristotle University of Thessaloniki, Thessaloníki, Greece aut NATIONALLICENCE 700 1- Angelis Lefteris Department of Informatics, Aristotle University of Thessaloniki, Thessaloníki, Greece aut NATIONALLICENCE 700 1- Barney Sebastian Blekinge Institute of Technology, Karlskrona, Sweden aut NATIONALLICENCE 700 1- Wohlin Claes Blekinge Institute of Technology, Karlskrona, Sweden aut NATIONALLICENCE 773 0- Software Quality Journal Springer US; http://www.springer-ny.com 23/4(2015-12-01), 567-594 0963-9314 23:4<567 2015 23 11219