caa a22 4500 605495777 CHVBK 20210128100533.0 cr unu---uuuuu 210128e20151201xx s 000 0 eng 10.1007/s11219-014-9246-2 doi (NATIONALLICENCE)springer-10.1007/s11219-014-9246-2 Software quality construction in 11 companies: an empirical study using the grounded theory [Elektronische Daten] [Frank Seth, Erja Mustonen-Ollila, Ossi Taipale, Kari Smolander] This paper investigates software quality construction in 11 software companies using the Grounded Theory research method. Our analysis shows that software quality construction is influenced by the development context, which is affected by customer involvement; agility, which enables cooperation among the development teams; outsourcing; and human factors i.e., developers' creativity, innovation, experience and art, which are not limited by development methods but customer demand and feedback systems. We claim that these findings may be applied in software development companies in the areas of prioritization of human and non-human resources. Springer Science+Business Media New York, 2014 Quality nationallicence Quality construction nationallicence Human factors nationallicence Experience nationallicence Innovation nationallicence Creativity nationallicence Art nationallicence Seth Frank Department of Software Engineering and Information Management, Lappeenranta University of Technology, Lappeenranta, Finland aut Mustonen-Ollila Erja Department of Software Engineering and Information Management, Lappeenranta University of Technology, Lappeenranta, Finland aut Taipale Ossi Department of Software Engineering and Information Management, Lappeenranta University of Technology, Lappeenranta, Finland aut Smolander Kari Department of Software Engineering and Information Management, Lappeenranta University of Technology, Lappeenranta, Finland aut Software Quality Journal Springer US; http://www.springer-ny.com 23/4(2015-12-01), 627-660 0963-9314 23:4<627 2015 23 11219 https://doi.org/10.1007/s11219-014-9246-2 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s11219-014-9246-2 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Seth Frank Department of Software Engineering and Information Management, Lappeenranta University of Technology, Lappeenranta, Finland aut NATIONALLICENCE 700 1- Mustonen-Ollila Erja Department of Software Engineering and Information Management, Lappeenranta University of Technology, Lappeenranta, Finland aut NATIONALLICENCE 700 1- Taipale Ossi Department of Software Engineering and Information Management, Lappeenranta University of Technology, Lappeenranta, Finland aut NATIONALLICENCE 700 1- Smolander Kari Department of Software Engineering and Information Management, Lappeenranta University of Technology, Lappeenranta, Finland aut NATIONALLICENCE 773 0- Software Quality Journal Springer US; http://www.springer-ny.com 23/4(2015-12-01), 627-660 0963-9314 23:4<627 2015 23 11219