A framework and tool to manage Cloud Computing service quality
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| 003 | CHVBK | ||
| 005 | 20210128100533.0 | ||
| 007 | cr unu---uuuuu | ||
| 008 | 210128e20151201xx s 000 0 eng | ||
| 024 | 7 | 0 | |a 10.1007/s11219-014-9248-0 |2 doi |
| 035 | |a (NATIONALLICENCE)springer-10.1007/s11219-014-9248-0 | ||
| 245 | 0 | 2 | |a A framework and tool to manage Cloud Computing service quality |h [Elektronische Daten] |c [Francisco Domínguez-Mayo, Julián García-García, María Escalona, Manuel Mejías, Matias Urbieta, Gustavo Rossi] |
| 520 | 3 | |a Cloud Computing has generated considerable interest in both companies specialized in Information and Communication Technology and business context in general. The Sourcing Capability Maturity Model for service (e-SCM) is a capability model for offshore outsourcing services between clients and providers that offers appropriate strategies to enhance Cloud Computing implementation. It intends to achieve the required quality of service and develop an effective working relationship between clients and providers. Moreover, quality evaluation framework is a framework to control the quality of any product and/or process. It offers a tool support that can generate software artifacts to manage any type of product and service efficiently and effectively. Thus, the aim of this paper was to make this framework and tool support available to manage Cloud Computing service quality between clients and providers by means of e-SCM. | |
| 540 | |a Springer Science+Business Media New York, 2014 | ||
| 690 | 7 | |a Quality management |2 nationallicence | |
| 690 | 7 | |a Software quality |2 nationallicence | |
| 690 | 7 | |a SQA |2 nationallicence | |
| 690 | 7 | |a Quality concepts |2 nationallicence | |
| 690 | 7 | |a Offshore outsourcing |2 nationallicence | |
| 690 | 7 | |a Cloud Computing |2 nationallicence | |
| 700 | 1 | |a Domínguez-Mayo |D Francisco |u Department of Computer Languages and System, University of Seville, Seville, Spain |4 aut | |
| 700 | 1 | |a García-García |D Julián |u Department of Computer Languages and System, University of Seville, Seville, Spain |4 aut | |
| 700 | 1 | |a Escalona |D María |u Department of Computer Languages and System, University of Seville, Seville, Spain |4 aut | |
| 700 | 1 | |a Mejías |D Manuel |u Department of Computer Languages and System, University of Seville, Seville, Spain |4 aut | |
| 700 | 1 | |a Urbieta |D Matias |u LIFIA, Facultad de Informática, UNLP, La Plata, Argentina |4 aut | |
| 700 | 1 | |a Rossi |D Gustavo |u LIFIA, Facultad de Informática, UNLP, La Plata, Argentina |4 aut | |
| 773 | 0 | |t Software Quality Journal |d Springer US; http://www.springer-ny.com |g 23/4(2015-12-01), 595-625 |x 0963-9314 |q 23:4<595 |1 2015 |2 23 |o 11219 | |
| 856 | 4 | 0 | |u https://doi.org/10.1007/s11219-014-9248-0 |q text/html |z Onlinezugriff via DOI |
| 898 | |a BK010053 |b XK010053 |c XK010000 | ||
| 900 | 7 | |a Metadata rights reserved |b Springer special CC-BY-NC licence |2 nationallicence | |
| 908 | |D 1 |a research-article |2 jats | ||
| 949 | |B NATIONALLICENCE |F NATIONALLICENCE |b NL-springer | ||
| 950 | |B NATIONALLICENCE |P 856 |E 40 |u https://doi.org/10.1007/s11219-014-9248-0 |q text/html |z Onlinezugriff via DOI | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Domínguez-Mayo |D Francisco |u Department of Computer Languages and System, University of Seville, Seville, Spain |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a García-García |D Julián |u Department of Computer Languages and System, University of Seville, Seville, Spain |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Escalona |D María |u Department of Computer Languages and System, University of Seville, Seville, Spain |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Mejías |D Manuel |u Department of Computer Languages and System, University of Seville, Seville, Spain |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Urbieta |D Matias |u LIFIA, Facultad de Informática, UNLP, La Plata, Argentina |4 aut | ||
| 950 | |B NATIONALLICENCE |P 700 |E 1- |a Rossi |D Gustavo |u LIFIA, Facultad de Informática, UNLP, La Plata, Argentina |4 aut | ||
| 950 | |B NATIONALLICENCE |P 773 |E 0- |t Software Quality Journal |d Springer US; http://www.springer-ny.com |g 23/4(2015-12-01), 595-625 |x 0963-9314 |q 23:4<595 |1 2015 |2 23 |o 11219 | ||