Counteracting Stakeholder Scepticism Towards the Integration of Quality Assurance Activities at a University: A Habermasian and Action Research Approach
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| 024 | 7 | 0 | |a 10.1007/s11213-014-9326-z |2 doi |
| 035 | |a (NATIONALLICENCE)springer-10.1007/s11213-014-9326-z | ||
| 100 | 1 | |a Brits |D H. |u Vaal University of Technology, Vanderbijlpark, South Africa |4 aut | |
| 245 | 1 | 0 | |a Counteracting Stakeholder Scepticism Towards the Integration of Quality Assurance Activities at a University: A Habermasian and Action Research Approach |h [Elektronische Daten] |c [H. Brits] |
| 520 | 3 | |a This article reflects on an action research project conducted at a University of Technology in South Africa in order to integrate institutional service functions and divisions as an integral part of the university's quality assurance system. The article discusses the utilisation of action research processes as a methodology to solve the problem of the integration of support functions in the quality assurance system of an institution of higher learning. It gives a critical reflection on the development process of a new system and proposes a conceptual model for the review of support services, which is underpinned by Habermas' concepts of negotiated collaborative assessment and communicative action. | |
| 540 | |a Springer Science+Business Media New York, 2014 | ||
| 690 | 7 | |a Negotiated collaborative assessment |2 nationallicence | |
| 690 | 7 | |a Communicative action |2 nationallicence | |
| 690 | 7 | |a Quality management system |2 nationallicence | |
| 690 | 7 | |a Reviews |2 nationallicence | |
| 773 | 0 | |t Systemic Practice and Action Research |d Springer US; http://www.springer-ny.com |g 28/2(2015-04-01), 163-177 |x 1094-429X |q 28:2<163 |1 2015 |2 28 |o 11213 | |
| 856 | 4 | 0 | |u https://doi.org/10.1007/s11213-014-9326-z |q text/html |z Onlinezugriff via DOI |
| 898 | |a BK010053 |b XK010053 |c XK010000 | ||
| 900 | 7 | |a Metadata rights reserved |b Springer special CC-BY-NC licence |2 nationallicence | |
| 908 | |D 1 |a research-article |2 jats | ||
| 949 | |B NATIONALLICENCE |F NATIONALLICENCE |b NL-springer | ||
| 950 | |B NATIONALLICENCE |P 856 |E 40 |u https://doi.org/10.1007/s11213-014-9326-z |q text/html |z Onlinezugriff via DOI | ||
| 950 | |B NATIONALLICENCE |P 100 |E 1- |a Brits |D H. |u Vaal University of Technology, Vanderbijlpark, South Africa |4 aut | ||
| 950 | |B NATIONALLICENCE |P 773 |E 0- |t Systemic Practice and Action Research |d Springer US; http://www.springer-ny.com |g 28/2(2015-04-01), 163-177 |x 1094-429X |q 28:2<163 |1 2015 |2 28 |o 11213 | ||