caa a22 4500 606210792 CHVBK 20210128101035.0 cr unu---uuuuu 210128e20150301xx s 000 0 eng 10.1007/s10926-014-9511-z doi (NATIONALLICENCE)springer-10.1007/s10926-014-9511-z Supervisor Competencies for Supporting Return to Work: A Mixed-Methods Study [Elektronische Daten] [Venerina Johnston, Kirsten Way, Maryann Long, Mary Wyatt, Libby Gibson, William Shaw] Purpose Line supervisors often play an important role in the return to work (RTW) process; whether they possess the competencies needed to carry out this work effectively is unknown. The aim of this research was to determine the competencies supervisors need in order to facilitate a worker's RTW following absence due to a mental health condition or a musculoskeletal disorder. Methods Supervisors from five Australian industries with high rates of compensable claims participated in focus groups to elicit the knowledge, skills, and personal characteristics required to support returning workers. From a multi-stage analysis of responses, RTW competencies were developed, allocated to clusters of related items, and incorporated into an online survey administered to rehabilitation professionals. Results 29 supervisors participated in 1 of 5 focus groups. Analysis of focus group data identified 84 generic competencies, eight specific to mental health conditions, and two to musculoskeletal disorders, arranged in 11 clusters. Survey respondents (n=344) represented a variety of rehabilitation professionals and jurisdictions. Nearly all agreed that supervisors should receive training to support RTW. Over 50% of respondents rated 90 of 94 competencies as very important or essential. The highest ratings were for competencies relating to personal attributes, knowledge of RTW processes, and empathetic support of the worker. Conclusions Supervisors and rehabilitation professionals perceive effective support of RTW requires supervisors to have a range of knowledge, skills, and personal characteristics. Our competency model should undergo workplace testing to evaluate its validity. Springer Science+Business Media New York, 2014 Return to work nationallicence Competency nationallicence Supervisors nationallicence Mental health nationallicence Musculoskeletal disorder nationallicence Training nationallicence Johnston Venerina Division of Physiotherapy, School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, QLD, Australia aut Way Kirsten School of Psychology, The University of Queensland, Brisbane, QLD, Australia aut Long Maryann School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, QLD, Australia aut Wyatt Mary Department of Epidemiology and Preventive Medicine, Monash University, Melbourne, VIC, Australia aut Gibson Libby School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, QLD, Australia aut Shaw William Liberty Mutual Research Institute for Safety, Hopkinton, MA, USA aut Journal of Occupational Rehabilitation Springer US; http://www.springer-ny.com 25/1(2015-03-01), 3-17 1053-0487 25:1<3 2015 25 10926 https://doi.org/10.1007/s10926-014-9511-z text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s10926-014-9511-z text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Johnston Venerina Division of Physiotherapy, School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, QLD, Australia aut NATIONALLICENCE 700 1- Way Kirsten School of Psychology, The University of Queensland, Brisbane, QLD, Australia aut NATIONALLICENCE 700 1- Long Maryann School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, QLD, Australia aut NATIONALLICENCE 700 1- Wyatt Mary Department of Epidemiology and Preventive Medicine, Monash University, Melbourne, VIC, Australia aut NATIONALLICENCE 700 1- Gibson Libby School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, QLD, Australia aut NATIONALLICENCE 700 1- Shaw William Liberty Mutual Research Institute for Safety, Hopkinton, MA, USA aut NATIONALLICENCE 773 0- Journal of Occupational Rehabilitation Springer US; http://www.springer-ny.com 25/1(2015-03-01), 3-17 1053-0487 25:1<3 2015 25 10926