caa a22 4500 606211500 CHVBK 20210128101038.0 cr unu---uuuuu 210128e20150901xx s 000 0 eng 10.1007/s10615-015-0546-1 doi (NATIONALLICENCE)springer-10.1007/s10615-015-0546-1 Privatization in the Human Services: Implications for Direct Practice [Elektronische Daten] [Mimi Abramovitz, Jennifer Zelnick] Human service agencies and front line practitioners are well known for the quality of services they provide to individuals, families, and communities. The last three decades of austerity-driven public policies—especially privatization—have restructured the human services in ways that have dramatically affected agencies, practitioners and clients. Yet we know very little about how this policy affects the practice experience of front line workers. Based ona literature review and preliminary qualitative results from a survey of human service workers in the public and non-profits sectors in New York City this paper (1) briefly reviews the functions of the welfare state; (2) depicts three overlapping historical stages of privatization in the human services; (3) describes the operationalization and implementation of privatization on the front lines; (4) explores the impact of privatization on service delivery and direct practice from the perspective of the practitioner; (5) summarizes the implications of this important policy trend for direct practice, the profession, and communities served by social workers; and (6) suggests steps social worker can take to address the sea change in the profession. Springer Science+Business Media New York, 2015 Privatization nationallicence Direct practice nationallicence New public management nationallicence Managerialism nationallicence Human services nationallicence Social work nationallicence Social welfare policy nationallicence Abramovitz Mimi Silberman School of Social Work at Hunter College, CUNY and The CUNY Graduate Center, New York, NY, USA aut Zelnick Jennifer Touro College Graduate School of Social Work, New York, NY, USA aut Clinical Social Work Journal Springer US; http://www.springer-ny.com 43/3(2015-09-01), 283-293 0091-1674 43:3<283 2015 43 10615 https://doi.org/10.1007/s10615-015-0546-1 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s10615-015-0546-1 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Abramovitz Mimi Silberman School of Social Work at Hunter College, CUNY and The CUNY Graduate Center, New York, NY, USA aut NATIONALLICENCE 700 1- Zelnick Jennifer Touro College Graduate School of Social Work, New York, NY, USA aut NATIONALLICENCE 773 0- Clinical Social Work Journal Springer US; http://www.springer-ny.com 43/3(2015-09-01), 283-293 0091-1674 43:3<283 2015 43 10615