caa a22 4500 606211802 CHVBK 20210128101039.0 cr unu---uuuuu 210128e20150601xx s 000 0 eng 10.1007/s10615-013-0470-1 doi (NATIONALLICENCE)springer-10.1007/s10615-013-0470-1 Cyber Counseling: Illuminating Benefits and Challenges [Elektronische Daten] [Faye Mishna, Marion Bogo, Jami-Leigh Sawyer] The ascendancy of the cyber world has led to increasing client demand for online counseling and a dramatic growth in cyber counseling, a trend that is expected to continue in the coming years. Recognizing the need for social workers who can competently utilize communication technology in their practice, we developed a 4-year pilot project as a practicum in which second year MSW students provided cyber and face-to-face counseling to undergraduate students who presented with a range of issues. The purpose of this paper is to report on an exploratory study which examined the perspectives of the student interns and the undergraduate student clients, in order to illuminate benefits and challenges that emerged. Twenty-four MSW student interns and 34 undergraduate student clients who utilized cyber counseling on at least one occasion participated in interviews that were transcribed and analyzed. Both the MSW interns and the undergraduate student clients reported that cyber counseling provided practical and relational value and that the written aspect was particularly beneficial in facilitating clients' disclosure of sensitive issues. Different perspectives about maintaining connection in the relationship emerged, suggesting challenges for social workers when learning to use cyber in counseling. Springer Science+Business Media New York, 2013 Cyber counseling practicum nationallicence Innovative practicum nationallicence Social work education nationallicence Social work practicum nationallicence Mishna Faye Factor-Inwentash Faculty of Social Work, University of Toronto, 246 Bloor Street West, M5S 1V4, Toronto, ON, Canada aut Bogo Marion Factor-Inwentash Faculty of Social Work, University of Toronto, 246 Bloor Street West, M5S 1V4, Toronto, ON, Canada aut Sawyer Jami-Leigh Factor-Inwentash Faculty of Social Work, University of Toronto, 246 Bloor Street West, M5S 1V4, Toronto, ON, Canada aut Clinical Social Work Journal Springer US; http://www.springer-ny.com 43/2(2015-06-01), 169-178 0091-1674 43:2<169 2015 43 10615 https://doi.org/10.1007/s10615-013-0470-1 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s10615-013-0470-1 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Mishna Faye Factor-Inwentash Faculty of Social Work, University of Toronto, 246 Bloor Street West, M5S 1V4, Toronto, ON, Canada aut NATIONALLICENCE 700 1- Bogo Marion Factor-Inwentash Faculty of Social Work, University of Toronto, 246 Bloor Street West, M5S 1V4, Toronto, ON, Canada aut NATIONALLICENCE 700 1- Sawyer Jami-Leigh Factor-Inwentash Faculty of Social Work, University of Toronto, 246 Bloor Street West, M5S 1V4, Toronto, ON, Canada aut NATIONALLICENCE 773 0- Clinical Social Work Journal Springer US; http://www.springer-ny.com 43/2(2015-06-01), 169-178 0091-1674 43:2<169 2015 43 10615