caa a22 4500 606222898 CHVBK 20210128101135.0 cr unu---uuuuu 210128e20150301xx s 000 0 eng 10.1007/s11115-013-0264-5 doi (NATIONALLICENCE)springer-10.1007/s11115-013-0264-5 How Performance Measurement Systems Support Managerial Actions in Networks: Evidence from an Italian Case Study [Elektronische Daten] [Deborah Agostino, Michela Arnaboldi] This study addresses the role of Performance Measurement Systems (PMS) in public networks to investigate how PMS processes support the network managerial actions known as connecting, exploring content, arranging, and process agreements. A case study methodology was used to investigate the actions taken by management concerning the local transport network of an Italian region. The network actors and their use of the relative PMS processes were followed over a period of 3years, from 2008 to 2011. Results provide evidence on the interconnection between managerial actions and PMS, highlighting its contribution to empowering and involving actors at a distance. Springer Science+Business Media New York, 2013 Performance measurement system nationallicence Managerial actions nationallicence Network management nationallicence Public network nationallicence Agostino Deborah Politecnico di Milano, Dipartimento di Ingegneria Gestionale, Via Lambruschini 4b, 20156, Milano, Italy aut Arnaboldi Michela Politecnico di Milano, Dipartimento di Ingegneria Gestionale, Via Lambruschini 4b, 20156, Milano, Italy aut Public Organization Review Springer US; http://www.springer-ny.com 15/1(2015-03-01), 117-137 1566-7170 15:1<117 2015 15 11115 https://doi.org/10.1007/s11115-013-0264-5 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s11115-013-0264-5 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Agostino Deborah Politecnico di Milano, Dipartimento di Ingegneria Gestionale, Via Lambruschini 4b, 20156, Milano, Italy aut NATIONALLICENCE 700 1- Arnaboldi Michela Politecnico di Milano, Dipartimento di Ingegneria Gestionale, Via Lambruschini 4b, 20156, Milano, Italy aut NATIONALLICENCE 773 0- Public Organization Review Springer US; http://www.springer-ny.com 15/1(2015-03-01), 117-137 1566-7170 15:1<117 2015 15 11115