caa a22 4500 606228675 CHVBK 20210128101205.0 cr unu---uuuuu 210128e20150201xx s 000 0 eng 10.1007/s10796-014-9511-8 doi (NATIONALLICENCE)springer-10.1007/s10796-014-9511-8 Failure of large transformation projects from the viewpoint of complex adaptive systems: Management principles for dealing with project dynamics [Elektronische Daten] [Marijn Janssen, Haiko van der Voort, Anne van Veenstra] Many large transformation projects do not result in the outcomes desired or envisioned by the stakeholders. This type of project is characterised by dynamics which are both caused by and result of uncertainties and unexpected behaviour. In this paper a complex adaptive system (CAS) view was adopted in order to better understand project dynamics and identify management principles for dealing with them. A case study of a large transformation project in the Netherlands was carried out, in which six patterns were found through which project dynamics could be identified. A logical consequence of the immense complexity of the case study's project dynamics was that stakeholders lost sight of the overall goals, focussed on managing incidents and approached the project in an ad hoc way. Informed by CAS theory, we present seven management principles that respect the dynamics of this type of project and can aid in coping with project dynamics. Springer Science+Business Media New York, 2014 Complex adaptive systems nationallicence Failure nationallicence Transformation nationallicence Design nationallicence Adoption nationallicence XBRL nationallicence Janssen Marijn Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands aut van der Voort Haiko Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands aut van Veenstra Anne TNO, Van Mourik Broekmanweg 6, 2628 XE, Delft, The Netherlands aut Information Systems Frontiers Springer US; http://www.springer-ny.com 17/1(2015-02-01), 15-29 1387-3326 17:1<15 2015 17 10796 https://doi.org/10.1007/s10796-014-9511-8 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s10796-014-9511-8 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Janssen Marijn Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands aut NATIONALLICENCE 700 1- van der Voort Haiko Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands aut NATIONALLICENCE 700 1- van Veenstra Anne TNO, Van Mourik Broekmanweg 6, 2628 XE, Delft, The Netherlands aut NATIONALLICENCE 773 0- Information Systems Frontiers Springer US; http://www.springer-ny.com 17/1(2015-02-01), 15-29 1387-3326 17:1<15 2015 17 10796