caa a22 4500 606228918 CHVBK 20210128101206.0 cr unu---uuuuu 210128e20150601xx s 000 0 eng 10.1007/s10796-013-9450-9 doi (NATIONALLICENCE)springer-10.1007/s10796-013-9450-9 An integrative framework of comparing SaaS adoption for core and non-core business operations: An empirical study on Hong Kong industries [Elektronische Daten] [Vincent Cho, Aman Chan] Software as a Service (SaaS), which offers the possibility to cover both core and non-core business operations of a company, has profoundly transformed traditional outsourcing approaches. As SaaS represents promising solutions for a variety of business processes, it is important to identify a theoretical framework to evaluate SaaS adoption for these two types of operations. We propose an integrative framework to evaluate SaaS adoption by including four perspectives-economic savings, strategic influences, management attitudes toward ownership and vendor's service quality; and formulate hypotheses to predict the difference in SaaS adoption for core and non-core business operations. We validate our framework using data from 269 companies across different industries in Hong Kong. The results support the integrative framework. Perceived cost advantage has a positive influence on SaaS adoption for non-core business operations, whereas a gap in IT capabilities has a positive influence on SaaS adoption for core business operations. Furthermore, perceived service quality has a positive influence, and management attitude toward ownership and control has a negative influence on SaaS adoption for both types of operations. Springer Science+Business Media New York, 2013 SaaS adoption nationallicence Core business operations nationallicence Non-core business operations nationallicence Hong Kong industries nationallicence Cho Vincent Department of Management and Marketing, The Hong Kong Polytechnic University, Kowloon, Hong Kong aut Chan Aman The Hong Kong Productivity Council, Kowloon, Hong Kong aut Information Systems Frontiers Springer US; http://www.springer-ny.com 17/3(2015-06-01), 629-644 1387-3326 17:3<629 2015 17 10796 https://doi.org/10.1007/s10796-013-9450-9 text/html Onlinezugriff via DOI BK010053 XK010053 XK010000 Metadata rights reserved Springer special CC-BY-NC licence nationallicence 1 research-article jats NATIONALLICENCE NATIONALLICENCE NL-springer NATIONALLICENCE 856 40 https://doi.org/10.1007/s10796-013-9450-9 text/html Onlinezugriff via DOI NATIONALLICENCE 700 1- Cho Vincent Department of Management and Marketing, The Hong Kong Polytechnic University, Kowloon, Hong Kong aut NATIONALLICENCE 700 1- Chan Aman The Hong Kong Productivity Council, Kowloon, Hong Kong aut NATIONALLICENCE 773 0- Information Systems Frontiers Springer US; http://www.springer-ny.com 17/3(2015-06-01), 629-644 1387-3326 17:3<629 2015 17 10796