Brand Social Responsibility: Conceptualization, Measurement, and Outcomes

Verfasser / Beitragende:
[Bianca Grohmann, H. Bodur]
Ort, Verlag, Jahr:
2015
Enthalten in:
Journal of Business Ethics, 131/2(2015-10-01), 375-399
Format:
Artikel (online)
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024 7 0 |a 10.1007/s10551-014-2279-4  |2 doi 
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245 0 0 |a Brand Social Responsibility: Conceptualization, Measurement, and Outcomes  |h [Elektronische Daten]  |c [Bianca Grohmann, H. Bodur] 
520 3 |a Social responsibility is typically examined at the firm level, yet there are instances in which consumers' social responsibility perceptions of the firm's product brands differ from social responsibility perceptions with regard to the firm [i.e., corporate social responsibility (CSR)]. This article conceptualizes brand social responsibility (BSR) and delineates it from CSR. Following the development of a BSR scale (Study 1), this research demonstrates variations in consumers' social responsibility perceptions across product brands even if they are owned by the same corporation and compete in the same product category (Study 2). BSR is distinct from CSR (Studies 3a-3c), and better predicts consumers' responses to product brands compared to corporate level measures (Study 4). Consistent with the conceptual distinction, this research demonstrates the unique contribution of BSR and CSR in predicting product brand and corporate outcomes, respectively (Study 5). From a theoretical viewpoint, this research is one of the few to examine differences between product brand and CSR. From a managerial viewpoint, the consideration of social responsibility at the product brand level facilitates the assessment of social responsibility perceptions across brands in brand portfolios managed under a mixed-branding or house-of-brands strategy. 
540 |a Springer Science+Business Media Dordrecht, 2014 
690 7 |a Branding  |2 nationallicence 
690 7 |a Social responsibility  |2 nationallicence 
690 7 |a Sustainability  |2 nationallicence 
690 7 |a Measurement  |2 nationallicence 
700 1 |a Grohmann  |D Bianca  |u John Molson School of Business, Concordia University, 1455 de Maisonneuve Blvd. W. MB 13.305, H3G 1M8, Montreal, QC, Canada  |4 aut 
700 1 |a Bodur  |D H.  |u John Molson School of Business, Concordia University, 1455 de Maisonneuve Blvd. W. MB 13.317, H3G 1M8, Montreal, QC, Canada  |4 aut 
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950 |B NATIONALLICENCE  |P 700  |E 1-  |a Grohmann  |D Bianca  |u John Molson School of Business, Concordia University, 1455 de Maisonneuve Blvd. W. MB 13.305, H3G 1M8, Montreal, QC, Canada  |4 aut 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Bodur  |D H.  |u John Molson School of Business, Concordia University, 1455 de Maisonneuve Blvd. W. MB 13.317, H3G 1M8, Montreal, QC, Canada  |4 aut 
950 |B NATIONALLICENCE  |P 773  |E 0-  |t Journal of Business Ethics  |d Springer Netherlands  |g 131/2(2015-10-01), 375-399  |x 0167-4544  |q 131:2<375  |1 2015  |2 131  |o 10551